Job Description
Accounts Assistant - Part Time
Active Washrooms (Part of Active Group) is a leading independent washroom services company, we supply a wide range of reliable and professional washroom services to commercial premises across the UK. These range from Sanitary Disposal, Air Freshening Laundry Services through to Entrance & Logo Matting.
What are we looking for?
We are looking for an additional part time Accounts Assistant to join our existing busy team based at our head office in Norwich. (Working Days to be agreed on commencement of employment)
We are looking for someone who will have experience from working within a similar fast paced accounts department environment, you must be well organised and possess excellent communication skills. You must also be familiar with both Excel spread sheets and sage accounting soft wear as well as possessing excellent customer service skills and have a professional telephone manner.
Whilst the key responsibilities will vary day-to-day, they will typically consist of the following;
- Setting up new clients
- Producing Invoices, Statements & Credits
- Accurately Allocating Payments
- Assisting customers with payment queries
- Taking payments over the telephone
- Setting up customer Direct Debits
- Credit Control
- Chasing Payment
- Producing month end reports for the financial director
- Processing supplier invoices & Accurately preparing supplier invoices for payment
- Liaising with the financial director
- Ad-hoc work as required and other routine administrative tasks
In order to fulfil the role to the level required, you will need to be able to demonstrate the following skills;
- Previous experience in a similar role
- Have a positive can-do attitude
- Strong organisational and time management skills
- Keen eye for detail
- Ability to cope well under pressure
- Able to work effectively in both a team and on an individual basis
- Show initiative and a willingness to learn new skills
- Good IT skills, particularly within Microsoft Excel & Sage
Rewards & Benefits
Active Washrooms (Part of Active Group) acknowledges that our people are central to our on-going success. In order to reward and recognize the contribution that our people make, in addition to industry leading salaries, we also offer a wide range of benefits including:
- Company Pension Scheme
- Employee Recognition Scheme
- On Going Training & Development
Please note that Active Washrooms (Part of Active Group) or its subsidiaries do not give permission for recruitment agencies to submit prospective candidates that they are indeed representing our company. Should we wish to engage the services of an agency then we will provide written consent to do so. Active Group reserves the right to engage and contact directly any candidates who have been speculatively submitted by a third party and shall therefore not be liable for any fees whatsoever should it choose to engage the candidate’s services.
Job Types: Part-time, Permanent
Pay: £13.00 per hour
Benefits:
- Company pension
- On-site parking
Application question(s):
- How many years of customer service experience do you have
Education:
- GCSE or equivalent (preferred)
Experience:
- Accounts receivable: 3 years (preferred)
- Accounts payable: 3 years (preferred)
- Credit Control: 3 years (preferred)
Work Location: In person
Application deadline: 29/08/2025
Reference ID: AG/23072025/01
Expected start date: 15/09/2025
