Organisation Design Specialist - FTC
Recruiter: Carla Ballinger
Hiring Manager: James Freeman
This role is a 9 month FTC
We offer flexible working and our hybrid model means you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week
Locations considered: London or Birmingham
Why this job matters
The Organisation Design Specialist role holder is primarily supporting to simplify team structures and workflows. You will be accountable for the design & delivery of organisation design projects and operating model transformations from start to finish. You will collaborate with People & Culture Partners and Senior Leaders on transformation programs to enhance organisational effectiveness and efficiency. You will share learning and best practices across People & Culture to ensure consistent delivery and execution of transformations. Your role is to advocate good practices in organisation design, team effectiveness, and change management, focusing on improving colleague experience and business performance. The OD Specialist will oversee organisation and job architecture, including role sizing, governance, and assurance. The OD Specialist is part of a wider OD Centre of Excellence.
What you’ll be doing
- Accountable for owning and delivering organisation design projects as part of the BT operating model
- Support senior stakeholders and P&C Partners through Operating Model Transformations by facilitating current state operating model assessments, defining, and designing of target operating models and transformation roadmaps including organisational structures, ways of working, governance and decision-making, skills and capabilities, etc
- Provide organisation design and effectiveness expertise and coaching to senior stakeholders and P&C stakeholders, including interventions to address organisational, team or leadership.
- Applies deep specialist knowledge to provide advice, interpretation and guidance on organisation design practices and processes
- Applies specialist knowledge on Agile practices and methodology
- Collaborates with the business, leading specialist service provision on organisation design (through projects contracted with each P&C Director/ transformation directors)
- Act as a specialist, interfacing with P&C Partners and other P&C COEs, business stakeholders and representation of BT with external parties applying external best practice
- Leads regular/ ad hoc activities to review best practice and industry standards
- Work collaboratively, adapt and flex your style for different audiences to deliver results in a global, matrixed organisation.
The skills & experience you'll need
- Excellent written and verbal communication skills to translate ‘data speak’ for the benefit of business and People & Culture stakeholders
- Management or internal consulting experience: direct experience within management or in an internal consultant role preferred but not mandatory
- HR domain experience: direct experience within HR preferred but not mandatory
- Organisation design–Develops and facilitates the implementation of organizational design to ensure its effectiveness and alignment with business strategy.
- Operating model Design- Designs how best to organise a company and its resources to effectively deliver the organisation's strategy.
- Systems thinking- sees complex entities as a series of components with each part interacting with and influencing the rest when solving problems.
- Storytelling / Influencing: Communicates information, tailored to a specific audience, with a compelling narrative, changing or affecting the opinions of other people.
- Commercial Acumen: Possesses knowledge of critical business concepts relevant to the business unit and demonstrates the ability to use deep business knowledge to inform decision-making.
- Agile Methodologies / Collaboration: Driving the embedment of agile ways of working and behaviours into HR practices, promoting flexibility, continuous improvement, prioritisation and collaboration
- Growth Mindset: Continuously seeks opportunities to grow new and existing skills, with a commitment continuous learning and reflection
- Data Analysis / Decision Making: Against a backdrop of competing requirements, uses data insights to make difficult trade-offs and make clear, reasoned recommendations on priorities
- Inclusive Leadership: Leverages diversity of thought and inclusive thinking to maximise the effectiveness and success of teams, policies, practices, and products
- Job Analysis & Sizing - research roles and jobs to focus on classification systems within that field
What's in it for you, what are the benefits
- A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus.
- Pension plan: Contribute 5%, and BT will contribute 10%.
- Generous annual leave: 25 days (plus bank holidays), increasing with service.
- Inclusive family leave policies: 18 weeks’ paid leave, and up to two weeks’ paid leave for carers, regardless of family structure.
- A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop.
- World-class training and development opportunities in an inclusive environment.
- Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports.
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
