About the Role
Hope Street has been open for over a year now, and is the first of its kind, delivering an innovative provision for women and their children in Hampshire. This role will play a key part in our team of “leads”, managing the Night Support and Safety teams, and all hub activities that take place between 8pm and 8am, ensuring the safety of our women and their children living in the Hope Street community.
You will lead our night team, liaising closely with the Hub Community Lead and the Hope Street operational teams to ensure that the holistic support needs of women and children are met. You’ll be proactive, engaged, conscientious and energetic; ensuring that your team are also motivated to provide the best possible service for our residents.
You’ll ideally have previous experience working with justice-involved women, or within a women-only service, and will need to have line managed a small team. You’ll be flexible in when you work, ensuring you spend time with our day team, attending our all-team meetings and training activities, and ensuring that your night team participate in these opportunities to integrate and contribute as well.
It would be highly advantageous if you hold an SIA licence (CCTV), but if you don’t, you’ll be willing to undertake the 3-day course qualification.
It is a requirement of this role to have a driving licence, access to your own vehicle and hold business car insurance.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We offer the following employee benefits:
- We are a Real Living Wage Employer
- 28 days holiday plus Bank Holidays – pro rata
- A day off on your Birthday
- Long Service Award – extra holiday for 3+ years’ service
- A comprehensive induction and training programme
- An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.
- Enhanced Company sick pay scheme
- Team member of the month awards
- Refer a Friend Recruitment Bonus
- 5% employer contribution to your NEST Pension, increasing after 3+ years’ service
- Learning & Development opportunities relevant to each role
- Blue Light Discount Scheme
- Team building activities
- Regular collaborative team days
About One Small Thing
One Small Thing was founded in 2014 by prison philanthropist Lady Edwina Grosvenor, in response to the unacceptable levels of suicide, self-harm and violence within women’s prisons in England, with the aim of achieving wholesale system change across the justice system, one small thing at a time.
Our vision is a justice system that recognises, understands, and responds to trauma.
Our mission is to redesign the justice system for women and their children by:
· Redesigning the way that the justice system responds to women and their children in a way that can be replicated on a national scale.
· Educating women involved with the justice system to understand how trauma can affect them and equip them with the skills to respond; and training front-line staff to understand and respond effectively to trauma and adversity.
· Influencing politicians and policy makers to encourage a cultural change across the justice system and the people who work within it.
About Hope Street
Hope Street is an innovative, purpose-built residential community-based service, designed in collaboration with women, for justice-involved women and their children, in Hampshire. Trauma-informed by design it will offer a safe and supportive environment where women and their children can access education, practical and therapeutic support and activities that build confidence, self-esteem, and skills, and provide the opportunity to build a fulfilling and happy life and play a meaningful role within society.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Southampton, Hampshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you female? This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
- Are you available to work nights and weekends?
- Do you drive and have business insurance and access to your own vehicle?
Experience:
- Support Work: 2 years (required)
Licence/Certification:
- full UK driving license (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: NCL June 2025
