Neighbourhood Officer

Are you passionate about helping people access affordable, safe homes?

Can you stay calm and solution-focused during challenging conversations and complex situations?

At Lincolnshire Housing Partnership, we’re proud to be a forward-thinking, community-focused organisation. We’re now recruiting multiple Neighbourhood Officers to join our growing team in Grimsby, as part of both permanent and fixed-term contracts .

You’ll work closely with residents to support tenancy sustainment, tackle anti-social behaviour, maintain neighbourhood standards, and reduce empty homes.

You’ll be the first point of contact for our customers, delivering high-quality housing management services that reflect LHP’s mission of building stronger communities and improving lives.

Why Join LHP?

We’re deeply rooted in our Grimsby and Boston communities , with many of our team living in the areas we serve. This local connection drives our commitment to creating positive, lasting change for our customers.

This is an exciting time to join us. We’re investing in a major transformation programme — Everyday Better — and expanding our neighbourhood teams to deliver more tailored, community-first services. As a Neighbourhood Officer, you’ll play a vital role in bringing this vision to life.

Want to know what it's like to work at LHP? Check out our YouTube channel for real team stories!

What You’ll Get:

• £32,293.92 salary
• Up to £1,200/year employee wellbeing package via Westfield Health
• Discounted shopping vouchers
• Access to our corporate training and development programme
• Generous pension scheme (up to 12% employer contribution)
• 24 days holiday (plus bank holidays), rising with service
• Additional leave for full attendance
• Mental Health First Aiders across the business
Career development and internal progression opportunities

A Typical Week Might Include:

We’re Looking For Someone Who:

• Has experience delivering empathetic, customer-focused services
• Can build strong partnerships with teams, residents, and external agencies
• Communicates clearly and effectively in person, in writing, and digitally
• Is confident, resilient, and calm under pressure
• Understands housing-related policies, tenancy management, and safeguarding
• Is organised, self-motivated, and comfortable working independently
• Has a full driving licence and access to a vehicle
Has up-to-date knowledge of housing regulations and best practice

Career Pathways

At LHP, we invest in our people. We support your personal development and career growth through training, mentoring, and promotion opportunities. Many of our team members have progressed into leadership roles — including Neighbourhood Team Leader — and we’re proud to grow our talent from within.

Ready to Apply?

We’re reviewing applications as they come in, so don’t delay, we may close this role early if we receive strong interest.

Finally some key Information

At Lincolnshire Housing Partnership , we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at [email protected] for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References