We are seeking a team player, with strong administration skills, and a great eye for detail, to join our quality and performance team. Your role will involve reviewing detailed mortgage cases and ensuring they meet quality standards and the FCA regulations. Full training will be given to be able to acquire all of the industry specific knowledge. As a Business Standards Assessor, you will be hybrid working on a full-time permanent basis, 3 days per week from our Basildon offices and 2 days working from home. In return, you will receive a salary of £22,660 per annum..
About us
Stonebridge Mortgage Solutions Ltd is one of the leading mortgage and protection Networks in the UK with a professional community of over 1,000 mortgage advisers.
We aim to provide world class support and guidance utilising our cutting-edge systems and regulatory expertise while maintaining a welcoming, open culture.
Our people matter, their opinions, insights and enthusiasm are key to our success. We expect them to consistently look for ways to make things even better, dare to be different and most importantly, to make our customers lives easier.
Our benefits
- Great company culture
- Flexibility to work partly office based and partly from home
- Free breakfast, lunch, fresh fruit snacks, hot and cold soft drinks when working in the office
- 2 days off per annum for charity / community volunteering
- 2 half days paid leave for 'me time' to support mental and physical wellbeing
- 1 day paid leave for 'team time' joining your team in a volunteering / community service activity
- Full programme of employee engagement activities
- Company reward and recognition schemes
- Discounts off online and high street shopping through our employee benefits platform
- Company sick pay
- Option to buy / sell up to 5 additional days annual leave
- Gym Subsidy
- Bike to work scheme
- Pension
- Employee Assistance Programme
- £500 employee referral scheme
- Death in service insurance cover
- Critical illness insurance cover
Role Summary
The Assessor accepts responsibility for completing file reviews on mortgage and insurance cases created by the AR Firms / Advisers across the network.
This role is about making sure the AR Firms / Adviser are adhering to the Stonebridge standards and operating within all relevant regulatory controls.
The Assessor provides insight and guidance to the advisers where remedial actions are required to bring the cases up to the required standard and updates all team spreadsheets, so MI is up to date for reporting.
Key Responsibilities
- In a quality and volume based, target driven environment, complete reviews of mortgage & insurance cases, assessing each case against a predefined, specific criteria
- Provide feedback and guidance on the cases reviewed, to enable remedial items to be completed by the mortgage adviser
- Review the updated cases to make sure all remedial actions have been completed satisfactorily by the Adviser
- Update logs / spreadsheets with details of cases managed and cases completed
Our Ideal Candidate
** Previous mortgage sector experience is not essential as full training will be provided, enabling the successful candidate to acquire all of the industry specific knowledge needed to undertake the role.
- Previous office / admin experience essential
- Able to remain focussed and motivated reviewing lengthy, detailed documentation
- Keen eye for detail
- Probing, investigative, analytical
- Clear and articulate communicator
- Good knowledge of MS office packages
- Ability to create MI and reporting
- Mortgage file reviewing an advantage but not essential
- Able to fully satisfy the pre-employment screening process which comprises of right to work, identity, 5 years referencing, AML, credit screen, financial sanctions and DBS checks
How to apply
Apply with CV. If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.
If you require any reasonable adjustments for any part of the recruitment process, please let our recruitment team know.
Individuals with different cultures, perspectives and experiences are at the heart of the way Stonebridge works. We are committed to equality of opportunity and welcome applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, and ex-offenders.
