Are you passionate about delivering EXCEPTIONAL customer service? How about managing a team to provide an OUTSTANDING student experience? We’re looking for a proactive, innovative and collaborative Library Services Coordinator to join our Library Services team.
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As Library Services Coordinator, you’ll lead by example, actively guiding a team of Library Services Assistants to deliver friendly and efficient frontline support to our university community. Working closely with your fellow Coordinators, you’ll help shape our service offer by contributing to exciting enhancement projects that make a real difference to our users’ experience.
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You will bring:
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- A proven record of championing excellent customer service
- A commitment to adaptable and compassionate management
- A proactive and solution orientated approach
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This is a dynamic role that requires a confident communicator with strong people skills.
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You’ll be comfortable using a variety of software systems including Microsoft Office, and have experience using data to support service evaluation activity.
You’ll be part of a supportive team that values creativity and continuous improvement to shape the future of the library at our university.
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For more information or to arrange an informal discussion please contact Carly Ramirez-Herelle (recruiting manager): [email protected]
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Interviews will be held 29th September 2025.
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The post will be based at Luton (with travel to other campuses as required)
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For a full job description and person specification .
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The University is committed to equality of opportunity and values the diversity of all its workforce and student population.
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At the University of Bedfordshire, inclusivity is a key University value, and we are committed to creating an environment in which we celebrate and value the diversity of our staff and student community and provide fair opportunity and outcomes for all.
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We recognise that diversity fosters creativity and innovation, and we want our community to represent and benefit from opportunities that the diversity of talent and thought creates.
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We, therefore, particularly encourage applications from candidates who are likely to be underrepresented in the University of Bedfordshire’s workforce. These include people from Black, Asian and Ethnic Minority backgrounds (particularly in roles in grades 7 and above), disabled people; LGBTQ+ people; and women in some senior grades.
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The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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We offer a range of employee benefits including a generous pension and annual leave entitlement, free fitness classes and gym membership, flexible working arrangements, personal and professional development and family-friendly policies. For further details,
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To Apply
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Please visit our website www.beds.ac.uk/jobs.
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For any enquires contact People & Culture email P&[email protected]
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Please note a Curriculum Vitae will only be accepted if accompanied by a fully completed University application form.
