Hours:
37.5 paid working hours per week (40 working hours with a half hour unpaid lunch break each day). Start and end times may vary but will typically be between 8am and 6pm.
Primary Role:
The main job function will be assisting the Commercial Team and Inside Sales Manager with the generation of quotation, bids and tenders
Main Duties:
- Responsible for providing support to the wider team in the generation of quotations, bids and tenders with support and input from the wider Commercial Team
- Support in the develop and maintenance commercial KPI’s - Ensuring i2 Analytical meets set Key Performance Indicators (KPI’s) around quoting
- Ensure bids meet their deadline and assist with the overseeing the review of the outcome of the bid
- Manage Quotation Saving in Z Drive and archiving old quotations
- Maintain Pipeline for Known won / Lost opportunities
- Act as an ambassador for the company brand and values.
- Develop and maintain a strong, confident and professional relationship with customers to ensure that they are receiving an exemplary service.
- Assist the Commercial Team in preparation and update of contract rates
These duties are by no means exhaustive and should not be interpreted as a complete definition of the role.
Required Skills:
- Experience of working in a fast paced, high volume, customer service environment.
- Quoting experience preferred but training will be given
- Positive attitude to change and delivering continual improvement
- Excellent interpersonal skills and communication
- Able to bring a collaborative one team mindset
- Able to communicate with key stakeholders at all levels by phone, e-mail or face to face.
- I.T. literate.
- The ability to work under pressure and to deadlines.
- Ability to train, mentor and supervise junior staff with excellent people management skills
- High level of attention to detail.
- Exceptional root cause analysis ability to problem solve and provide solutions that work for the customer and the business.
- Accurate data entry skills and highly numerate.
- Adaptability to use various in-house systems and processes.
Job Type: Full-time
Pay: £23,809.50-£25,000.00 per year
Benefits:
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Gym membership
Schedule:
- Monday to Friday
Work Location: In person
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