Role Overview
As a Junior Call Centre Agent, you will be the first point of contact for our clients and customers. You will assist in promoting our marketing campaigns, providing support, and delivering a high-quality service experience. This is an excellent opportunity to start your career in marketing and gain hands-on experience in client engagement.
Key Responsibilities
- Handle inbound and outbound calls professionally and efficiently.
- Provide information about our marketing services and campaigns.
- Assist customers with queries, complaints, and feedback.
- Update and maintain accurate client records.
- Work closely with the marketing team to support ongoing campaigns.
- Meet daily and weekly performance targets.
Skills & Qualities
- Excellent communication and interpersonal skills.
- Positive, energetic, and enthusiastic attitude.
- Ability to work in a fast-paced environment.
- Strong organisational skills and attention to detail.
- Willingness to learn and develop in a marketing-focused role.
What We Offer
- On-the-job training and career development opportunities.
- Experience working in a fast-paced marketing environment.
- A supportive and friendly team.
- Exposure to client engagement and marketing campaigns.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person
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