Role Overview
We are looking for a proactive and enthusiastic Junior Brand Call Centre Assistant to join our team. In this role, you will play a key part in supporting our brand campaigns by engaging with customers over the phone, providing product information, and promoting brand awareness.
Key Responsibilities
- Handle outbound and inbound calls to promote brand campaigns and initiatives.
- Engage with potential and existing customers to share product and service information.
- Assist in the execution of brand marketing campaigns through call centre activities.
- Collect and manage customer feedback to improve future campaigns.
- Maintain accurate records of interactions and campaign progress.
- Work closely with the marketing and brand teams to ensure consistent messaging.
Requirements
- Strong communication and interpersonal skills.
- Enthusiasm for marketing and brand engagement.
- Ability to manage multiple calls and tasks in a fast-paced environment.
- Previous call centre or customer service experience is a plus but not required—training will be provided.
What We Offer
- Comprehensive training and ongoing support.
- Opportunities for career development within marketing and brand management.
- A collaborative and energetic team environment.
- Exposure to diverse marketing campaigns and projects.
If you’re ready to start your career in marketing and brand communications, apply now and help us shape the future of brand engagement!
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Manchester M2 (required)
Work Location: In person
Application deadline: 14/09/2025
Expected start date: 15/09/2025
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