About the Job
Fixed term until 2 April 2026 or upon the return of the post holder, whichever is sooner
Interview Date: 18 September 2025
The International Recruitment and Enquiries Assistant plays a key role in the recruitment of international students to the University of Northampton. The post holder will act as first point of contact for all international enquirers via electronic channels, phone and face-to-face. You will provide administrative support to a team of Global Engagement Officers with team administration, marketing, freight, and liaising with the University’s international representatives. You will support the International Marketing Manager and the Recruitment and Conversion Officer with online conversion activities, content production and marketing research on an ad hoc basis.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £24,309 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which presently supersedes the actual first spinal point of Grade 4 salary before living wage.
About You
The successful candidate will have excellent organisational and communication skills, with a demonstrable customer service focus and excellent attention to detail. Ideally you will have some understanding of issues affecting international students and their recruitment journey. You will have the ability to resolve a wide variety of issues and queries accurately and sensitively and the judgement to refer to a senior colleague, when required. Proficient in Microsoft Office, you should be comfortable working both independently and as part of a team, with the skills to develop productive working relationships across a wide range of internal and external stakeholders.
Qualifications
Essential;
- Educated to A-Level standard or equivalent, or possessing relevant demonstrable experience in marketing to a high standard.
Desirable;
- Educated to degree level.
Faculty/Department
The Directorate of Global Engagement is responsible for all areas of International and Partnership engagement at the University of Northampton. These include the international academic programme portfolio, international civic experience, international student recruitment and support, UKVI compliance, global advancement and global reputation.
About Us
At the University of Northampton, we are committed to supporting aspirations, creating opportunities, and delivering meaningful impact. Our people are at the heart of everything we do, and we foster a progressive, inclusive environment where excellence thrives for our students and staff.
Our People
Our staff are our greatest asset. We are dedicated to building an inclusive community that values diversity, promotes wellbeing, and supports personal and professional growth. By developing a first-rate People Strategy, we aim to attract and retain top talent, enhance career progression, and ensure that every colleague feels empowered to achieve their best.
Our Values
- Inclusivity: We celebrate diversity and ensure that everyone has the opportunity to excel.
- Sustainability: We are committed to becoming a net zero carbon institution, taking collective action for the benefit of society and the environment.
- Aspiration: We strive for excellence in all we do, empowering our staff, students, and partners to reach their highest potential.
- Trust: We build relationships based on respect, transparency, and shared goals.
Together, we are creating a future where our community, our work, and our impact truly make a difference.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.
Commitments Include:
- Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
- Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
- Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments:
- Disability Confident
- Standalone Pledge
- IHRA Working Definition
For more details, visit: Equality and Diversity at UON
