The Role
This is a challenging B2B role for an organised and personable individual and who will be responsible for reaching out to existing and potential customers to promote our products.
Responsibilities
- Responsible for raising Tricel profile within the specified area to ensure Tricel is the customer first choice;
- Make outbound calls to existing & potential clients to introduce our services;
- Follow up on customer enquires / quotations via telephone and email diarising further action ensuring the sales operating system is followed;
- Engage in meaningful conversation to understand customer needs and offer appropriate solution;
- Present, promote and sell the Tricel portfolio of products and services to maximise opportunities for sales growth;
- Grow and maintain excellent working relationships with existing and new customers;
- Maintain accurate records of calls and client interactions our CRM system;
- Meet or exceed daily/weekly call and lead generation targets;
- Follow up prospects and schedule appointments for external sales team;
- Stay Updated on Industry trends, Market conditions. Product Knowledge and competitor activities to identify opportunities for growth and differentiation;
- Customer complaints in accordance with the company’s procedure and Department SLA’S;
- Other general duties will include answering inbound phone calls and carry out any other duties reasonably requested by any members of the Management team.
Candidate Profile
- Excellent interpersonal skills and the ability to communicate effectively with clients at all levels of their operation;
- A full UK Driving License is preferred;
- Strong engineering / technical sales background;
- Excellent interpersonal skills with the ability to communicate effectively with clients at all levels;
- Fully IT proficient and working knowledge of Microsoft Office;
- B2B Sales experience;
- Sound and commercial approach to problem solving;
- Ability to prioritise workload;
- ‘Can-do’ attitude that contributes to building a positive team spirit;
- Reacts well under pressure;
- Organised and efficient;
- Excellent attention to detail.
What do we offer?
At Tricel, we care about you and your progression. As well as a competitive salary and benefits package, we offer:
- Monday - Thursday 8:30am - 5pm, Friday 08:30am - 4pm
- £500 Annual Bonus (subject to KPIs)
- 32 days holiday (including 8 days bank holidays)
- 5% Employer Pension Contribution
- Christmas Shutdown
- Excellent development and growth opportunities
- A supportive and collaborative culture
- A fun and dynamic work environment
- Team oriented atmosphere
- Good work, life balance
- Opportunity to work across countries and cultures
- Employee Assistance Programme to provide wellbeing support
- Health and Wellbeing initiatives
- Mental Health First Aiders on site
- Cycle to Work Scheme
- Company Events
- Employee Recognition Scheme - Quarterly Awards
About Tricel
Tricel, a family-run business, was founded in 1973 by Anne Stack and Con Stack. The company began by producing products from glass-reinforced plastics (GRP). It expanded its exports and established manufacturing facilities throughout the UK and Europe by implementing a comprehensive growth strategy in the 1990s and 2000s. The Stack family leads Tricel, which provides market-leading solutions in over 50 countries. Among the markets served by the company are storage tanks, pumps, sewage treatment tanks, construction products, and lubricant distribution. With its headquarters in Killarney, the Tricel Group consists of 15 companies across Europe, including seven manufacturing facilities. The company employs more than 600 people at these locations. The company has grown domestically and internationally by manufacturing locally, exporting, partnering with local distributors, and acquiring companies that enhance its product capabilities and geographical reach. In the next five years, the company’s roadmap for growth will continue to be based on three main pillars: Customer Excellence, Innovation & Sustainability.
Tricel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
By submitting your application, you consent to the processing of your personal data. We will use your information solely for recruitment purposes, and it will be stored securely. Tricel uses a third party provider called UKG to store and process candidates data on our behalf.
