<span><span><span><b>Inbound Customer Service Advisors<br />
<br />
We are looking for a high volume of full-time Inbound Call Centre Agents to work for us. <br />
You will be based at our Church Street office, located in Sheffield City Centre.<br />
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We are only able to consider applicants within a 1 hour commuting distance of our Sheffield Offices. <br />
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Please note this is an Office Based role. <br />
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HOURS: </b></span></span></span>
<ul>
<li><span><span><span><span><b>Monday – Friday 8am-8pm & Saturday 8am-6pm/ 1-3 weekends </b></span></span></span></span></li>
<li><span><span><span><span><b>Between 37 - 40 Hours Per Week</b></span></span></span></span></li>
</ul>
<span><span><span><b>WAGE: </b></span></span></span>
<ul>
<li><span><span><span><span><b>£12.21 Per Hour – This is paid on a monthly basis.</b></span></span></span></span></li>
</ul>
<span><span><span><b>RESPONSIBILITIES: </b></span></span></span>
<ul>
<li><span><span><span><span><b>Taking inbound calls and providing excellent customer service.</b></span></span></span></span></li>
<li><span><span><span><span><b>Updating records.</b></span></span></span></span></li>
<li><span><span><span><span><b>Escalating calls where necessary </b></span></span></span></span></li>
</ul>
<span><span><span><b>CANDIDATE REQUIREMENTS :</b></span></span></span>
<ul>
<li><span><span><span><span><b>Comfortable in speaking on the phone </b></span></span></span></span></li>
<li><span><span><span><span><b>Able to use a computer/laptop </b></span></span></span></span></li>
<li><span><span><span><span><b>Previous call centre experience is an advantage, but not essential as full training will be given. </b></span></span></span></span></li>
<li><span><span><span><span><b>Previous Customer Service experience is advantageous. </b></span></span></span></span></li>
</ul>
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<span><span><span><b>CONTRACT TYPE : Permanent</b></span></span></span><br />