Our Vacancy
Begin your journey with Peabody as a Housing Assistant Apprentice - apply today!
Interviews will take place in person on 10th & 11th September
Are you looking to start a career in housing management or considering a career change with hands on experience and professional development opportunities? Do you want to be part of a team that makes a real impact?
We are seeking a Housing Assistant Apprentice to join our Neighbourhoods team in Northwest London, where you’ll play a vital role in supporting the daily operations of our neighbourhood teams. Working under the guidance of experienced team members and reporting to the Assistant Director of Operations, you’ll gain experience and knowledge of administration, lettings and neighbourhoods. This role offers structured learning and skill building in organisation, communication, and housing management while contributing to Peabody’s mission and strategic goals.
With mentorship and hands-on experience, you’ll grow your skill set and explore opportunities for personal and professional development.
What You’ll Be Doing:
About the Apprenticeship:
This is a Level 2 Housing & Property Management Assistant Apprenticeship over 15 months, with at least 20% of your time dedicated to training. During this time, you will attend workshops, receive one-on-one mentoring, and apply your learning to real-world tasks. Upon completing the apprenticeship, you’ll have a final assessment to demonstrate your skills and readiness for a career in housing.
Please note: If you do not yet have a Level 2 in Functional Skills (maths and English), you will have the option to complete this as part of the apprenticeship.
Funding Eligibility Requirements
To be eligible for this apprenticeship, you must:
We are seeking a Housing Assistant Apprentice to join our Neighbourhoods team in Northwest London, where you’ll play a vital role in supporting the daily operations of our neighbourhood teams. Working under the guidance of experienced team members and reporting to the Assistant Director of Operations, you’ll gain experience and knowledge of administration, lettings and neighbourhoods. This role offers structured learning and skill building in organisation, communication, and housing management while contributing to Peabody’s mission and strategic goals.
With mentorship and hands-on experience, you’ll grow your skill set and explore opportunities for personal and professional development.
What You’ll Be Doing:
- Carrying out site inspections
- Resolving a range of resident enquiries and complaints
- Raising repairs via our housing systems
- Supporting the neighbourhood’s team with a range of admin duties
- Reporting safeguarding concerns
- providing a professional, accurate, timely, ethical and non-judgemental service which meets the needs of our diverse range of residents
About the Apprenticeship:
This is a Level 2 Housing & Property Management Assistant Apprenticeship over 15 months, with at least 20% of your time dedicated to training. During this time, you will attend workshops, receive one-on-one mentoring, and apply your learning to real-world tasks. Upon completing the apprenticeship, you’ll have a final assessment to demonstrate your skills and readiness for a career in housing.
Please note: If you do not yet have a Level 2 in Functional Skills (maths and English), you will have the option to complete this as part of the apprenticeship.
Funding Eligibility Requirements
To be eligible for this apprenticeship, you must:
- Be aged 18 or over
.• Not be in full-time education at the start of the apprenticeship
.• Not already hold qualifications at the same or a higher level in a similar subject.
- Have lived in the UK/EEA for at least 3 years prior to the commencement of your apprenticeship
- Your residency status must remain valid for the entire duration of the apprenticeship.
If you gained your qualifications outside the UK we’ll need a ENIC translation (www.naric.org.uk)
What We’re Looking For:
- A commitment to delivering excellent customer service and achieving results
- An organised, team-oriented individual with a “can-do” attitude
- Passion for learning and strong communication skills
- Proficiency in MS Office and Outlook
- Ability to handle data carefully with an understanding of GDPR requirements
Additional Requirements:
- Minimum of Level 2 qualifications (5 GCSEs or equivalent)
- Basic DBS check
Our Values:
At our core, we believe in being kind, doing the right thing, loving new ideas, celebrating diversity, keeping our promises, and pulling together as a team.
Benefits:
- 30 days' annual leave (pro-rated) plus bank holidays
- Flexible benefits scheme, including healthcare, dental care, and more
- 4x Life Assurance
- Paid apprenticeship programs and professional qualifications
- Two paid volunteering days each year
- Family-friendly policies
- Up to 10% pension contribution matched 1:1
Begin your journey with Peabody as a Housing Assistant Apprentice - apply today!
Interviews will take place in person on 10th & 11th September
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
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