No1 Lounges is an award winning pay to use airport lounge, with a brand new lounge opening in July at Jersey Airport!
No1 believes pre flight lounging should be for everyone making it easier for our guests to eat drink and relax in style before they fly, offering a distinct and unique experience.
PURPOSE
You are a key player in the team and you ensure our lounges are always pristine-clean. You pride yourself on the lounge being spotlessly clean front & back, it’s always guest ready.
ROLE
As a Housekeeper you engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim. This is a multi-skilled role with excellent training provided for each of the below areas;
- Carry out all cleaning duties in the lounge floors, emptying bins. Replenish guest amenities, toiletries, and towels in a timely manner.
- Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards.
- Use of cleaning products in a safe manner.
- To follow cleaning procedures including use of equipment · Health & safety in the workplace including Control of Substances Harmful to Health (COSHH)
- Keeping public areas clean and tidy.
- Helping clean tables after customer use.
- Working as part of a team, helping others out when required.
RESPONSIBILITIES
- Willing to help in every section and give special attention to an area, when needed.
- Ensure that your attention to detail is second to none, everything has a place and is polished to perfection.
- Always available with the right products to fulfil the task at hand.
- Ensure you are engaging, greeting every guest with a hello, a smile and always saying goodbye.
- Ensure that each toilet area is cleaned and sparkling
GENERAL
- A friendly, welcoming & professional approach
- Working on initiative
- You will be working in shifts, so arriving in good time for the start of your shifts and logging your shifts using the No. 1 time management system is important
- You must comply with all policies and procedures as written in the Employment Handbook, SOPs
- Ability to follow set procedures and plans
- Be willing to help other team members wherever possible and to understand the flexibility required when business levels peak and trough
- Undertake any reasonable requests made of you by the Company including flexibility in hours, location and responsibilities
- Have a clean and presentable uniform in line with company standards
- Enjoying engaging with customers is an essential part of the role
- Previous experience in a similar position and/or experience of shift work an advantage
You will be required to work a four on, two off rolling shift pattern, with a mixture of shift times. You will work two early shifts (5am-1pm) then two late shifts (12.30pm-8.30pm) then two days off.
Benefits
- 28 days paid holiday annually
- 5 complimentary lounge visits each year.
- Enjoy a complimentary staff meal during your shift.
- 25% discount for lounge visits for your friends and family
- Complimentary staff parking provided at the airport whilst you are on shift
- £50 Employee of the Month Reward & Recognition schemes.
- £300 Refer a Friend scheme.
- 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being
- Workplace Pension Scheme
Job Types: Full-time, Permanent
Pay: £14.75 per hour
Expected hours: No less than 37.5 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount
Schedule:
- Day shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Jersey JE1: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you authorised to work in Jersey?
- Do you have a criminal record?
- Do you have a valid passport?
- Can you travel to Jersey Airport for a 5am shift?
Language:
- English (preferred)
Work Location: In person
Application deadline: 08/06/2025
Reference ID: HOUSEKEEPER JER
Expected start date: 01/07/2025