JOB DESCRIPTION - GYM SUPERVISOR - FOH
Accountable to: General Manager
Responsible for: Gym Members
Hours: 15-30 hours per week - weekends required.
Job Purpose: To support the General Manager is running the facility day to day and acting as a duty manager when the General Manager is away. To deliver exceptional customer service to our members.
Key Responsibilities
- Assist the Manager in the day to day smooth running and administration of the gym.
- Act as Duty Manager for the Gym, in the absence of the Manager.
- Responsible for targeting improvements in service level delivery.
- Record and monitor daily safety checks on all equipment, report any hazards and ensure cleaning tasks are completed
- To ensure any potential hazards are reported to the Manager
- To arrange tours of the facilities and the "selling" of memberships
- To organise and facilitate events to recruit new and lapsed members
- Open and Close the club. Early Morning/Evenings/Weekends will be required.
- 6am-10pm Monday - Friday Opening Hours / 8am-8pm Weekend Opening Hours
Members and Customers
- To deliver a customer service focused culture across the gym.
- To listen to & communicate effectively with all our customers & members.
- To deliver services that are easy to access for all customers.
- To communicate effectively with all customers.
· To be competent and confident in the use of all equipment in the gym.
Valid First Aid qualification essential.
Valid Level 2 Gym Instructor essential.
Level 3 Personal Trainer desirable.
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Benefits:
- Gym membership
- On-site parking
Schedule:
- Every weekend
- Monday to Friday
- Weekend availability
- Weekends only
Ability to commute/relocate:
- Cardiff: reliably commute or plan to relocate before starting work (required)
Experience:
- Leisure Assistant/ Supervisor: 2 years (required)
Licence/Certification:
- Exercise and Fitness Level 2 Qualification (required)
Work Location: In person
Application deadline: 29/04/2025
