At The Swan, we are passionate about 3 things. Food, drink and guest experience.
We’re seeking a passionate, experienced Front of House Supervisor to help deliver exceptional service in a fast-paced, quality-driven environment.
What We Offer:
- A dynamic and supportive team atmosphere
- Staff discounts
- Progression opportunities within a growing business
What We’re Looking For:
- Previous hospitality and supervisory experience
- A hands-on, customer-first attitude
- Strong leadership and communication skills
- A genuine passion for food, drink, and service excellence
- Availability to work evenings and weekends
- Working schedule is expected to be 3-4 days a week including weekends, with shifts varying between 6-10 hours.
We pride ourselves on being a well-balanced pub with something for everyone, you'll meet a friendly bunch of regulars, local families, Broads tourists, overnight business guests and diners looking for excellent food and wine, and as supervisor at you would need to be personable, friendly and adaptable to meet the needs of these different types of guests.
Daily, the role consists of managing a shift (bookings, staff, and service), communicating with the staff, managers and the kitchen and providing and maintaining a welcoming and enjoyable atmosphere.
The Swan is a 2 AA Rosette pub with rooms in Loddon, just off the A146, 20 minutes from Norwich and 15 minutes from Beccles.
If you've got some hospitality experience and love the same 3 things as we do, then we'd LOVE to hear from you!
Job Types: Part-time, Permanent
Pay: Up to £12.75 per hour
Expected hours: No less than 20 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Ability to commute/relocate:
- Loddon NR14: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What about the industry excites you?
Experience:
- Hospitality: 1 year (required)
- Supervising: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person