Job Overview
We are seeking a dedicated and enthusiastic Front of House Assistant to join our team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is enjoyable from the moment they arrive. The ideal candidate will possess excellent communication skills, a friendly demeanour, and a passion for providing outstanding customer service.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Assist with setting up the rooms for functions.
- Handle customer inquiries and resolve any issues or complaints in a professional manner.
- Maintain cleanliness and organisation of the front of house area.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Support other team members as needed during busy periods.
Skills
- Excellent verbal communication skills with the ability to engage effectively with customers.
- Strong interpersonal skills, demonstrating a friendly and approachable attitude.
- Ability to work well under pressure in a fast-paced environment.
- Attention to detail to ensure our professional and cleanliness standards are met.
- Previous experience in a customer-facing role is advantageous but not essential.
- A team player who can contribute positively to the overall atmosphere of the establishment.
- Flexibility in working hours, including evenings and weekends as required. If you are passionate about hospitality and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front of House Assistant.
Job Type: Full-time
Pay: £12.50-£14.00 per hour
Expected hours: No less than 30 per week
Additional pay:
- Tips
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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