Job Overview
We are seeking enthusiastic and dedicated Front of House Supervisors to join our expanding team! This role is essential in creating a welcoming atmosphere for our guests while ensuring that all operations run smoothly by overseeing other members of the front of house team. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to work efficiently in a fast-paced environment as part of a team.
The successful candidates must be available to work evenings and weekends, as well as throughout the week.
Duties
- Greet and assist customers as they enter the establishment, ensuring a warm and friendly welcome.
- Take food and beverage orders accurately and efficiently, demonstrating good knowledge of the menu.
- Manage time effectively to ensure timely service during busy periods.
- Handle cash transactions and maintain accurate records using basic maths skills.
- Maintain cleanliness and organisation of the front of house area and the back of house area, including tables, counters, and dining spaces.
- Collaborate with kitchen staff to ensure smooth communication and efficient service delivery.
- Pack takeaway orders correctly and efficiently.
- Address customer inquiries or concerns promptly and professionally to enhance their dining experience.
- Oversee other members of the front of house staff to ensure smooth running of the establishment .
- Lead by example.
Qualifications
- Previous experience in a customer-facing role is preferred but not essential.
- Strong understanding of food safety practices is highly desirable.
- Excellent time management skills with the ability to prioritise tasks effectively.
- Basic maths skills for handling cash transactions and order processing.
- Excellent time-management skills whilst under pressure.
- A team player with a positive attitude who enjoys helping others.
- Ability to work flexible hours, including evenings and weekends as required.
- Ability to work independently and as part of a team.
Join us in providing exceptional service, delicious Greek street food and creating memorable experiences for our guests!
If you are interested in this position please send us a copy of your CV with a brief covering letter about yourself!
Job Types: Full-time, Permanent
Pay: £13.00-£14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 1 year (required)
- customer service: 1 year (required)
Work Location: In person
