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Front of House Assistant

Total Fitness
Lincoln, England
1 day ago

This is where More is Possible.

This position is a combined role, which acts as a central point for members to contact you as well as providing a service in our Cafe. When we say Cafe, we're not expecting you to be 'Jamie Oliver' but we are looking for someone who can find their way around a kitchen and be polite and friendly with our members! You will be the first point of contact for members to deal with members and business enquiries in a polite and friendly manner and to ensure that they are actioned accordingly. As well as this, you will be taking orders and catering simple food menus to high standards and ensuring time management is met when serving customers. You will need to have a cleaning cloth handy, as we like our members to sit and dine in clean and tidy environment.

What does the role involve?

· We have full-time (40 hours) and part time (between 16-32 hours per week) positions available - pay in relation to age

· Provide excellent customer service to our members

· To ensure that daily, weekly and monthly cleaning is completed in line with company standards, assisting with other areas as directed by the Management team

· To prepare well presented food for our members

· To clear and tidy eating surfaces, ensuring that a high standard of cleanliness is maintained

· To answer the telephone within 5 rings, in a friendly and professional manner, following the set procedure and to direct the call as efficiently as possible to the correct extension

What are we looking for?

· The ideal candidate we are looking for to join our team is:

· Fun and friendly person

· Excellent communication skills

· Customer focused

· Ability to deal with members in a polite and professional manner

· Ability to cope under pressure

· This role is subject to a DBS check

If you are interested, then don't waste any time and apply now!

Job Types: Full-time, Part-time

Pay: Up to £12.21 per hour

Expected hours: 16 – 40 per week

Benefits:

Ability to commute/relocate:

Work Location: In person

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