Application Instructions:
To apply for this position, please send a video introducing yourself and explaining why you would be a great fit for the role. In your video, we’d love to hear about your experience, skills, and why you’re passionate about joining our team.
Please email your video and attach your CV to [email protected] with the subject line “Social Media Manager Application – [Your Name].”
We look forward to learning more about you!
We’re looking for a Social Media Specialist with strong content creation skills and proven experience growing online communities. Ideally, you’ll have influencer-level presence or a personal brand, and a deep understanding of current trends across Instagram, TikTok, and other key platforms.
- Develop and manage social media strategies across platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, and TikTok.
- Create and curate engaging content, including text, images, videos, graphics, and Reels, to promote clinic services, events, and brand storytelling.
- Monitor, analyse, and report on the performance of social media campaigns.
- Respond to comments, messages, and reviews in a timely and professional manner.
- Stay updated on social media trends, tools, and best practices.
- Collaborate with the team and director to create posts aligned with clinic goals and patient interests.
- Develop and maintain a content calendar to ensure consistent posting and engagement.
- Foster community engagement and build influencer partnerships
Experience:
- 1-2 years of social media experience, specifically with TikTok, Instagram, YouTube
- Proof of scaling social media accounts with consistent high engagement
- Experience running social media accounts
Characteristic:
- Naturally creative, brimming with fresh ideas, keen to try new things
- Social media isn't just a job but a passion, up to date with latest trends and ahead of the curve
- Motivated, driven, keen to grow fast, take on responsibility, and lead
Unlimited learning and training, investing in you to help you grow.
Front of House
The Front of House Staff plays a crucial role in creating a welcoming atmosphere for our guests. This position involves managing the front desk operations, providing exceptional customer service, and ensuring that all visitors have a pleasant experience. The ideal candidate will be enthusiastic, well-organised, and possess strong communication skills. Additionally, familiarity with social media management and public relations will be advantageous in promoting our establishment and engaging with our community.
Duties
- Greet and welcome guests upon arrival, ensuring a friendly and professional atmosphere.
- Manage reservations and bookings efficiently, responding to inquiries in a timely manner.
- Handle guest check-ins and check-outs, ensuring all procedures are followed accurately.
- Maintain cleanliness and organisation of the front desk area to create a positive first impression.
- Assist with customer queries and complaints, providing solutions to enhance guest satisfaction.
- Support social media management by creating engaging content and responding to online interactions.
- Collaborate with the management team on public relations initiatives to promote events and services.
- Monitor the reception area for any issues or concerns, addressing them promptly to ensure smooth operations.
Cleaning and maintenance
- Ensure that all areas of the clinic, including treatment rooms, waiting areas, and restrooms, are kept clean and organised throughout the day.
- Perform routine cleaning tasks such as dusting, sanitising surfaces, and vacuuming floors.
- Disinfect high-touch areas, such as door handles and equipment, in accordance with clinic safety and hygiene protocols.
- Ensure clinic supplies are stocked, and report any cleaning or maintenance issues to management.
- Follow health and safety guidelines to maintain a safe and sanitary environment for clients and staff.
Skills
- Excellent verbal and written communication skills, with a friendly and approachable demeanour.
- Strong organisational abilities with attention to detail in managing multiple tasks simultaneously.
- Proficiency in social media platforms for effective engagement and promotion of the establishment.
- Basic understanding of public relations principles to assist in outreach efforts.
- Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
- A proactive attitude towards problem-solving and enhancing guest experiences.
This role is essential for maintaining our high standards of service and fostering a welcoming environment for all guests. If you are passionate about social media and customer service and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity as part of our team.
Job Type: Full-time
Pay: £17,000.00-£25,000.00 per year
Benefits:
- Company pension
- Employee discount
Work Location: In person
