Brand Holiday Inn
Contract 40 hours per week
Work location Holiday Inn Liverpool
Reports to Restaurant & Bar Manager
What you’ll be doing!
As Food & Beverage Supervisor, you will support the management in the control of all F&B service within our hotel. Main areas will be within Open Lobby areas, where delivering the brand standards, exceptional service and a warm friendly environment will be key to the success. Weddings and Events will also be a key part of the role and good organisational skills, a strong presence and imagination will be required.
Leading the team, getting the best from them and motivating them to exceed our guests’ expectations will ensure that performance levels are met. Providing support and continuity in absence of Restaurant & Bar Manager is vital for this role
This is a role where you will be one of the faces of the operation and will be the point of contact for guests and staff alike, a role for someone who loves being around people.
Who You’ll Be working for! –
Holiday Inn Liverpool City Centre is located in the heart of Liverpool with access to all areas of the city only a short walk away, whether it is Music, Bars, Restaurants or Museums and Culture, we have it all!
At Holiday Inn Liverpool we provide a friendly, relaxed and welcoming atmosphere with an enthusiastic, caring and passionate team. We thrive on providing fantastic customer service and ensuring our guests stays are amazing. This is where you come in! Can you wow our guests? If so, this could be role for you.
The hotel is modern throughout and provides a variety of services ranging from Food & Beverage to Conferences, Private parties or Functions as well as high spec accommodation.
The Hotel has a family feel and a real sense of togetherness when looking to achieve our goals.
Our Values
At Centre Island you’ll be joining a growing family of 9 hotels with over 600 employees At Centre Island whichever of our branded IHG hotels you work in we deliver the brand with Centre Island Values. All our employees are engaged, enthusiastic who have Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
· Act with INTEGRITY and CARE
· ENGAGED with customers and colleagues alike
· Have PASSION and take OWNERSHIP in everything they do
· Strive to be CREATIVE to continuously improve
What we offer you!
· 28 Days Holiday pro-rated increasing to 33 days after your 5th year of Service
· Worldwide benefits programme for reduced price rooms & food and Beverage in IHG hotels
· In house rewards and recognition program
· Long Service Awards
· Uniform provided
· Career progression opportunities
Job Profile
Main Duties and Responsibilities:
- Leading the customer service experience
- Supporting the effectiveness of forecasting and budgeting through in house management system
- Assisting with performance management of all Food & Beverage team members – Including reviews
- Delivery of Brand Standards
- Training and development of team members
- Support other departments to create cohesion between all areas
- Assisting the team and manager to ensure all targets and metrics are achieved
- Upholding food hygiene standards within food and beverage areas
- Adhering to legal requirements in the service of alcohol
- Effective communication to all operational team, whilst being supportive and approachable to any queries
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities and other duties will be required
Job Types: Full-time, Permanent
Pay: £13.35 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Weekend availability
Experience:
- Food and Beverage: 1 year (preferred)
Work Location: In person
Reference ID: FBSVR280725
