Whitley Hall Hotel is a prestigious, historic venue set amidst the tranquil countryside. We pride ourselves on offering our guests an exceptional experience, with an emphasis on outstanding service and warm hospitality. We are currently seeking enthusiastic and dedicated food & beverage assistants to join our growing team.
As a food & beverage team member, you will play a key role in delivering exceptional beverage experiences to our guests. You will work closely with other team members to ensure smooth operations and to create a memorable guest experience.
Hours: Flexible hours, mainly evening and weekend work but some day shifts available. Must be a minimum of 16 years of age to apply. Hours available range between 12 - 30 hours per week depending on the availability of candidates. Must be able to to work weekends
Key Responsibilities:
- Working as part of a team serving in our restaurant or wedding suites.
- Providing friendly, attentive service to all guests
- Serving food and drinks
- Liaising with other departments to ensure a memorable guest experience
- Maintaining a clean and well-organised work areas
- Handling guest inquiries and resolving issues promptly and professionally
Skills and Qualifications:
- Previous experience is preferred but not essential as training will be provided
- Excellent communication and interpersonal skills
- A positive attitude and commitment to delivering exceptional guest service
- Ability to work effectively both independently and as part of a team
- Flexibility to work various shifts, including weekends and holidays
Benefits:
- Hourly rates of pay including overtime
- Staff meals & drinks on duty
- Company Progression
- Employer contributed pension scheme
- Discounts within the company for food and beverage and bedrooms
- One free Dinner, Bed & Breakfast stay per year for employees with more than twelve months continuous employment
- Westfield Healthcare scheme for staff with over six months employment and contracted hours
- Share of service charge scheme paid every six weeks
- Uniforms provided where applicable
- Free parking on site
Job Types: Part-time, Permanent
Pay: Up to £12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Physical Setting:
- Bar
- Hotel
- Restaurant
Shift:
- 8 hour shift
- Day shift
Work days:
- Monday to Friday
- Weekend availability
Experience:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
Work Location: In person
