Location: Midlands or High Wycombe
About Staytite Group:
Since 1978, Staytite Group has proudly delivered a comprehensive range of products and services, underpinned by exceptional customer service. We supply an extensive selection of Fasteners, Fixings, Drills, Adhesives, Sealants, Turned Parts, Fixing Kits, Packaging, Personal Protection Equipment, Screw Packs, and more, offering unparalleled client flexibility.
Primary Objectives:
- Generate sales and foster continuous sales activity.
- Represent the company positively and build lasting customer relationships.
- Strive to meet or exceed customer expectations consistently.
Key Responsibilities:
1. Sales & Account Management:
- Retain and expand the customer base by establishing trusted relationships.
- Attend onsite meetings with clients to further build trust and explore sales opportunities
- Ensure timely and successful delivery aligned with customer needs.
- Prepare monthly reports detailing account status, including sales results, forecasts, and margins.
- Address high-priority requests or escalate issues when necessary.
- Handle incoming sales calls as directed.
- Process Sales Orders efficiently.
- Issue accurate product specifications to Purchasing and Warehouse teams to ensure correct procurement and dispatch.
- Collaborate with external sales staff to follow up on enquiries and quotations.
- Generate Sales Order acknowledgements and initiate upselling opportunities within the Staytite product range.
2. General Duties:
- Undertake any reasonable tasks as requested by Management.
- Provide cover and support for other sales areas when required.
- Step in for Sales Development Executive staff during their absence if required.
- Assist in the operation of internal administration systems.
Key Attributes:
- Proven experience as an Account Manager, Customer Support, or in a similar role.
- Solid proficiency with CRM software and IT packages.
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication abilities.
- Good analytical skills.
- Knowledge of Fixings and Fasteners is an advantage.
Benefits:
- Competitive salary
- Great working hours
- Bonus scheme
- Life assurance
- Pension plan with 5% employee and 5% employer contribution
- 24 days of holiday plus bank holidays
- Long service awards
- Birthday bonus day
- Health cash plan
- Free onsite parking
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Work Location: In person
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