The Company
TNA is an innovative and successful integrated packaging and processing solutions company with over 14,000 systems installed across 120+ countries. TNA design and manufacture high-speed packaging, distribution and processing equipment for the food industry.
About the Role
We are looking for a Customer Service & Logistics Coordinator to join the UK Manufacturing Team. Reporting to the Manufacturing Manager, this hands on role is responsible for processing customer sales order, shipping and invoicing spare parts and warranty orders for the UK Manufacturing division.
Specific Responsibilities
- Receiving orders; contract sales, spare parts and warranty orders
- Picking/packing of parts and arranging shipping to ensure accurate and on-time delivery of customer orders
- Liaise with Stores, Purchasing, Production and Planning teams to ensure orders are met
- Provide accurate, timely, customer focused administration of all orders
- Ensure invoices are raised and processed accurately, including delivered to customers within the required timeframes
- Ensure all requirements for customer shipments are met in an efficient and cost-effective manner
- Complete required reports accurately and on time.
- Cover for another CS&L role for holidays/sickness, including some fork lift truck operating/loading.
Skills, Qualifications and experience
- Minimum of 5 years’ experience in booking air/sea freight and coordinating export shipments (local and international) is essential
- Experience of export documentation including packing lists, certificates of origin and legislation requirements
- Exposure to MRP stock control procedures
- Experience with ERP systems is advantageous
- Exposure to the manufacturing industry (specifically food and packaging) is advantageous
- Excellent communication skills (written and verbal)
- Able to multi task, be flexible and work under pressure
- Fork lift truck license is advantageous (or be willing to train)
In order to be considered for this role applicants must have permission to work in the UK.
At this stage, we are not considering introductions from agencies.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Life insurance
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Logistics: 2 years (required)
Work Location: In person
Application deadline: 26/02/2022
