Customer Service Assistant - Wing Yip Manchester
Are you a driven, self-motivated individual with a passion for communicating with different types of characters? Wing Yip is looking for a proactive Customer Service Assistant to join our dynamic team.
Is that you? Then Wing Yip has the career for you!
The Company
Wing Yip is a family-owned business, and you can be a part of that! As the market leader for Oriental produce in the country, with currently over 300 staff across 4 different locations, we are looking for someone who can step up and take part.
We are a friendly and diverse team who are always on the lookout for new individuals to help us deliver a brilliant shopping experience for our customers. By doing so, you would have contributed to our 4 Core Values: Respect, Teamwork, Taking Responsibility and Striving to do Better.
Job Responsibilities:
- Collaborate with colleagues across various departments to ensure smooth operation.
- Deliver outstanding customer service by upselling products.
- Handle cash and card transactions accurately and efficiently.
- Familiarize yourself with the products available to assist customers effectively.
- Engaging with customers with a positive attitude and upselling products.
- Adhere to store policies, procedures, and Wing Yip's core values for a safe working environment.
Skills/Qualifications:
- Willingness to learn and progress
- Teamwork and Excellent communication skills.
- Good organizational skills and time management.
Additional Benefits:
- Health plan eligibility.
- Paid annual leave + birthday off.
We welcome applications from individuals with diverse backgrounds. All new hires will undergo a 180-day probationary period.
Assessments for this position are scheduled on Thursdays.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: No less than 20 per week
Benefits:
- Company events
- Company pension
- Employee discount
- On-site parking
- Referral programme
Work Location: In person
Reference ID: WYCS2025
