Customer Care / Vehicle Service Technician – Mobility Solutions
Travel to Bromborough regularly
Field & Bromborough Workshop Based
Full-Time
Competitive Salary, Bonus & Benefits
Are you a skilled technician with a passion for helping people stay mobile and independent? We’re looking for a Customer Care / Vehicle Service Technician to join our team, carrying out servicing, maintenance, and minor repairs on mobility vehicles to ensure they remain safe, reliable, and road-ready.
This is a field based role, carrying out work at customer locations across the UK, the role will also require regular travel to our Bromborough site.
About The Role
What you’ll do:
- Carry out home visits and in-workshop assessments to keep vehicles in top condition
- Perform service checks, repairs, and post-repair road tests
- Support customers with practical, technical, and operational advice
- Maintain accurate records, job cards, and compliance with health, safety, and ISO standards
- Work efficiently, minimising waste and ensuring clear communication with both customers and management
What we’re looking for:
- Hands-on knowledge of vehicle repair processes across electrical, mechanical and hydraulic systems
- A full UK driving licence (essential, due to travel requirements)
- Strong attention to detail, problem-solving skills, and a customer-first mindset
- Ability to work independently and take accountability in a fast-paced environment
- Previous experience in vehicle repair, mobility solutions, or adaptive vehicles is a plus
Why join us?
You’ll play a vital role in supporting customers’ independence, working in a collaborative team that values quality, safety and customer satisfaction. We offer competitive pay and a bonus structure, ongoing training and opportunities to develop your career in a growing, purpose-driven sector.
TBC Ltd is an equal opportunities employer.
The company reserves the right to expand the short listing criteria to facilitate the short listing process
Required Criteria
- Practical knowledge of vehicle repair processes
- Familiarity with various vehicle systems including electrical, mechanical, and hydraulic components.
- Previous customer service experience may be regarded favourably, emphasising the ability to resolve issues and enhance customer satisfaction.
- A full, valid driving license is essential due to the need for travel to customer
- Right to Work in the UK
Desired Criteria
- Prior experience working with vehicle repairs or conversions
- Experience with adaptive vehicles or mobility solutions Certifications from recognised automotive training programs (e.g., NVQ, IMI awards)
Skills Needed
Planning & Scheduling, Reporting & Communication, Ability to Identify and Anticipate needs, IT skills, Teamwork, Van Driving, Mechanical Vehicular Repairs
About The Company
Since its inception in 2006, TBC Conversions has etched an indelible mark in the vehicle conversion sector, earning a reputation as a trusted name across the UK and Ireland.
With its core specialisation centered on an array of vehicle conversions, this firm has become synonymous with unmatched expertise and innovation.
Whether it's wheelchair-accessible vehicles, minibuses, taxis, or other specialist vehicle conversions, TBC Conversions has consistently showcased its capability to cater to varied customer needs, merging functionality with sophisticated design.
The secret behind TBC Conversions' stellar reputation is its commitment to superior quality and safety. Backed by a robust team of skilled professionals, the company stands tall on its promise of delivering converted vehicles that not only meet but exceed the expectations of its clients.
Every vehicle that emerges from their facility is a testament to their dedication, ensuring that each customer experiences a seamless, comfortable, and above all, safe journey.
With a rich heritage of service and quality, TBC Conversions continues to define what excellence looks like in the vehicle conversion industry.
Company Culture
TBC Conversions stands out not just as one of the premier conversion companies in the UK and Ireland, but also as a beacon of positive change and innovation in the realm of vehicle transformation.
Specialising in wheelchair-accessible vehicles, minibuses, and bespoke vehicle conversions, the company is dedicated to bridging mobility gaps, ensuring that every individual—regardless of their physical challenges—has the freedom to travel comfortably and safely.
The work they do goes beyond business; it's about changing lives, redefining accessibility, and ensuring inclusivity in every journey.
But what truly sets TBC Conversions apart is its commitment to its workforce. Recognised as a great place to work, the company fosters an environment where innovation thrives, collaboration is encouraged, and every voice is heard.
Employees are not just seen as cogs in the machine but as invaluable contributors to a noble mission. This nurturing atmosphere, combined with the tangible impact of their work, creates a fulfilling professional experience.
At TBC Conversions, changing the world for the better is a team effort, and being a part of that team is a unique and rewarding journey.
Company Benefits
At TBC Conversions, the company's commitment to its workforce extends well beyond offering a vibrant and conducive work environment.
While it's undoubtedly a fantastic place to work, what truly sets it apart are the myriad benefits that employees enjoy. These perks not only highlight the company's dedication to the well-being and professional growth of its team but also reflect its understanding of a holistic work-life balance.
TBC Conversions goes the extra mile to ensure its team feels valued, motivated, and empowered.
It's more than just employment; it's a journey of growth, camaraderie, and mutual respect.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, 4 day work week, Free parking, Cycle to work, Competitive salary, Life insurance, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Long service awards, Company employee App
Salary
Not disclosed
