Job Advert
Ready to turn your golf knowledge into a rewarding career? Join American Golf as a Custom Fit Specialist!
At American Golf, we’re not just a store; we’re the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have a passion for golf and a strong technical understanding of custom fitting, we invite you to become a vital part of our golf community, helping customers enhance their game through personalised fitting experiences and expert product recommendations.
Why Join American Golf?
At American Golf, we’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference. Here, your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products. Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
Flexibility is essential to us, so you can access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and even celebrate your birthday with a day off! We also support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands. Plus, with our Cycle to Work scheme and tech perks, you’ll save on everything from a new bike to the latest gadgets. Joining American Golf means building a career with a team that’s genuinely invested in your success and satisfaction.
About the Role:
As a Custom Fit Specialist, you will enhance customers’ golfing experiences by offering expert fitting advice and exceptional service. Your role will involve:
- Delivering Exceptional Service: Guiding customers through the fitting process, understanding their needs, and providing personalised product recommendations to elevate their game.
- Driving Sales Success: Meeting sales targets, promoting link sales, and ensuring a seamless shopping experience for every customer.
- Golf Enthusiast: Keeping up with the latest golf trends and products, sharing valuable insights and recommendations.
- Custom Fitting Expertise: Demonstrating a thorough understanding of the American Golf fitting process and effectively utilising fitting technology.
- Operations & Management: Maintaining the fitting bay to ensure it is tidy, professionally presented, and fully operational.
- Commitment to Health & Safety: Following health and safety protocols to ensure a safe and welcoming store environment.
- Team Spirit: Collaborating with team members to create a positive atmosphere, supporting each other during peak times, and continuously learning.
What You Bring:
Passion for Golf: A love for the game that you can share with customers, helping them improve their performance.- Technical Knowledge: A strong understanding of golf products and fitting processes, while proficiently operating relevant fitting technology.
- Customer Service Excellence: Proven ability to provide exceptional customer experiences, with a strong focus on understanding and meeting customer needs.
- Sales and Retail Skills: Experience in retail and sales, with a strong ability to close sales and drive additional purchases through link selling.
- Problem-Solving Skills: Ability to troubleshoot fitting issues effectively, with a clear escalation path when needed.
- Team Player Attitude: A positive, can-do approach, ready to support team goals and work collaboratively.
- Enthusiasm for Learning: A commitment to continuous training and skill development.
American Golf is dedicated to fostering an equitable, diverse, inclusive, and belonging workplace for all – this is our FAIRWAY commitment. We believe in fair opportunities, an accessible environment, mutual respect, and a culture where everyone can be their true self and thrive.
We value the diversity of our team and encourage all qualified candidates to apply.
