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Crisis and Recovery Support Worker

Creative Support
Liverpool, England
Part time
4 weeks ago

Job Reference: 71920

Posted: Friday 25th July 2025

Closing Date: Friday 8th August 2025

up to £12.80 per hour
Liverpool, Merseyside
Part-Time

We are proud to collaborate with Liverpool City Council, local police force, crisis teams, and other agencies to offer a new night time crisis prevention service for individuals with mental health conditions in Liverpool City Centre for which we are now recruiting for Crisis and Recovery Support Workers.


Service Overview: Our service aims to provide a safe and secure environment for individuals at a crisis point in their mental health. Operating from 6pm every day of the year, our goal is to reduce hospitalizations, dependency on A&E departments and police resources. Utilizing a social model of support, our staff team will employ appropriate de-escalation and support techniques while promoting clients’ abilities to manage their coping strategies.


Key Responsibilities: As a Crisis and Recovery Worker, you will provide practical and emotional support to service users in or facing a mental health crisis. You will identify and access opportunities for service users to gain independence and confidence. You will work with service users in a recovery-focused manner, aligned with their support and risk management plans. Collaboration with other professionals to deliver a consistent and coordinated service, maximizing outcomes for service users, is essential.


Candidate Requirements: Experience working with individuals with mental health needs is required. A warm personality and the ability to work in a person-centred manner, even in high-stress situations, are crucial. A clean driving licence and access to a car is beneficial. Flexibility to work on a rota basis to meet service needs is also expected.


This position is part time – 28 hours a week.


Vacancy Reference Number: 71920

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.


Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.


We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.


Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Application Instructions:

In order to apply, please read the job description and then complete the online application form.

You can also download a copy of our application form. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [email protected] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

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