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Bank Recovery Support Worker

Priory
Newcastle upon Tyne, England
1 day ago

Bank Recovery Support Worker

Cragston Court is looking to recruit a Bank Recovery Support Worker to join the team.

Located in Blakelaw, this is a 20 bed residential service, offering nurse-led rehabilitation programmes for people living with enduring mental health conditions. We support people coming to us from a hospital environment, and those stepping up from another community placement or their own homes.

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Recovery Support Worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.
To provides practical support and responsive care to service users who require support in their rehabilitation and recovery whilst ensuring that such activities comply with procedures and the relevant healthcare legislation.
  • Observes and monitors the wellbeing of residents ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
  • Provide specific interventions with service users as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with service users, escorting on appointments, and being involved in de-escalation and management of violence and aggression.
  • Contribute to a team approach to residential care in conjunction with all members of the multidisciplinary team.
  • Participate in regular team meetings and attend other meetings as requested.


You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

No previous experience is required to become a support worker with us — just a genuine caring attitude and a passion for helping others. If you’re reliable, patient, and enjoy making a positive difference in people’s lives, we’d love to hear from you. Full training will be provided to help you develop the skills needed to support individuals with their daily activities and wellbeing.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
  • Contributory pension scheme
  • Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
  • Access to development opportunities
  • Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
  • Leadership & management development
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified. In such cases, adverts should be closed immediately, and remaining applicants informed of the reason.
About Priory
Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, addictions and eating disorders, as well as children’s mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.

With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.
Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.

Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'


Application Deadline

September 30, 2025

Department

Healthcare Assistants and Support Workers

Employment Type

Bank

Location

Cragston Court

Address

Cragston Close, Blakelaw, Newcastle Upon Tyne, Tyne and Wear, NE5 3SR

Workplace type

Onsite

Compensation

£12.90 / hour

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