Location: Remote
Are you highly organised, detail-driven, and ready to play a key role in supporting the financial health of a thriving legal practice? At Redkite Solicitors, our credit controllers are central to keeping our business running smoothly — managing client accounts, ensuring timely payments, building strong relationships, and living our values of Trust, Bold Thinking, Teamwork, and Excellence every day. If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in accuracy and results, we’d love to hear from you.
Redkite Solicitors prides itself on offering a broad range of legal services that meet the diverse needs of our clients. Since 1898, we’ve been providing trusted legal advice to individuals, families, and businesses in our communities, supporting them every step of the way. Today, we are a forward-looking, ever-expanding firm with around 250 dedicated staff members, and we’re proud to be recognised as an employer of choice.
An exciting opportunity has arisen for a Credit Controller to join our team on a full-time, permanent contract. This role will see you working closely with our finance team and fee earners to monitor accounts, manage debt recovery, and ensure client payments are processed effectively. The ability to multi-task with confidence — balancing deadlines, maintaining accurate records, and handling sensitive conversations with professionalism — will be key to your success in this role.
What you’ll do:
- Proactively contacting clients by phone to discuss and resolve outstanding balances.
- Handling incoming calls from clients, including processing card payments.
- Drafting and sending clear, professional emails and letters to recover debts.
- Taking appropriate follow-up action where necessary (e.g. issuing proceedings).
- Organising and managing your own credit control workload effectively.
- Supporting the Head of Working Capital in monitoring and reducing debt exposure.
- Assisting the finance team with tasks such as preparing and issuing invoices, entering financial data into accounting software, processing cheques and supplier invoices, and recording daily receipts, payments, and transfers between accounts.
Who you’ll be:
- Previous experience in credit control and finance.
- Confident IT skills, particularly with Excel and Outlook.
- Strong numeracy, with the ability to pick things up quickly.
- Excellent organisational skills — able to prioritise workloads and meet deadlines.
- Strong communication skills, both written and verbal.
- Proactive, with good self-management, problem-solving ability, and initiative.
- A commitment to working in line with the firm’s values.
- Knowledge of the Solicitors’ Accounts Rules and SOS software would be an advantage, but full training will be provided.
What is in it for you?
We’re committed to creating a supportive, inclusive, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, boldness, excellence and teamwork — and we want you to thrive as part of that.
- 25 days annual leave entitlement
- Holiday buy and sell scheme
- Contributions to gym membership
- Flexible working considerations
- Career development
- Redkite rewards scheme
If you’re interested in this role please send your CV and covering letter to [email protected]
At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. We believe that diversity strengthens our team and helps us better serve our clients.
