Job Title: Credit Controller
Location: Solihull
Job Length: Fixed Term Contract
Working Hours: 37.5 hours
Competitive Salary with extensive benefits:
- Monthly product allowance – alcoholic & non-alcoholic options available
- Private Medical options
- Life Assurance
- Company bonus scheme
- Access to 24/7 GP services
- Enhanced pension contribution
- Generous holiday (inc bank holidays)
- Access to a range of high street discounts
Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.
With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.
About the role:
We are seeking a dynamic and driven Credit Controller to join our team at Britvic, a leading company in the Food & Beverages industry. In this role, you will be responsible for effectively and efficiently managing a ledger of customer accounts, proactively communicating with customers to collect cash within terms, driving resolution of invoice queries to ensure customers pay on time, and engaging with business partners to promote professional credit management.
Role Responsibilities:
- To drive collection activity by effectively prioritising customer contact, utilising work flow tools for phone calls emails and letters.
- To raise all invoice queries in the internal query tool as well as raising in customers’ portals within set SLAs.
- To take ownership of the root cause of invoice queries by actively engaging with stakeholders to identify and implement solutions.
- To work closely with supply chain and sales to pro-actively identify potential issues that may affect sales orders and to effectively manage any orders on hold quickly and efficiently in line with the credit policy balancing risk and customer relationships.
- To work closely with the Credit Analyst to assess credit risk; providing sales history and payment pattern information to enable an effective review.
- To regularly communicate with Sales organisation regarding any overdue payments and outstanding queries to drive resolution and improve cash inflow.
- To provide information to customers as required to enable them to reconcile to their accounts payable systems.
- To feed into the cash forecasting process, providing intelligence on payment promises, payment patterns and custom to achieve accuracy targets.
- To drive change, embrace new initiatives, positively supporting the department in change and innovation.
- To effectively monitor compliance against the Credit Insurance Policy; advising the Credit Analyst if any notifiable event and ensuring orders reviewed and approved if outside of the Maximum Extension Period (MEP).
- Continually support and contribute to the team achieving a world class status
Experience and Key Attributes:
- Experience in managing accounts and visiting customers to drive process improvement and cash collection
- Ability to assist with identifying root causes for invoice queries
- Strong presentation skills, able to communicate well at a senior level internally and with customers
- Working knowledge of an ERP system, preferably SAP
- Experience in using MS Office PowerPoint to deliver presentations to senior stakeholders
- Thoroughness and attention to detail
- Intermediate-level proficiency in Microsoft Excel
- Good understanding of basic accounting and VAT principles
- Excellent written and oral communication skills
- Strong team player, with the drive and flexibility to support others in the team
This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.
Interested in finding out more? Apply today and a member of the recruitment team will be in touch!
Application Process:
We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.
We look forward to receiving your application.
