Our Counselling Coordinator will manage the delivery of Counselling Services for Cardiff Met Students, ensuring that resources are adequately managed and effectiveness is monitored via robust evaluation.

They develop a wide range of supportive activities enabling students to thrive and be able to engage with their studies, and their university experience.

You’ll support by:

• Managing the delivery of Cardiff Met’s Counselling Service in line with the University’s approach to mental health and wellbeing i.e. Step Change.
• Ensuring the continued integration of Counselling Services into the wider support offering enabling Cardiff Met students to continue to engage successfully with their studies.
• To regularly reviewing and evaluating provision and practice, and pursuing new initiatives which address the changing needs of the University community, maximising the expertise of counsellors.
• Coordinating the Counselling team’s responses to Mitigating Circumstances requests from students tracking applications providing thematic reporting.
• Managing the relationship with the external counselling contractor, including managing external counselling staff.

What you’ll bring

With up-to-date knowledge of counselling therapies and techniques and an excellent knowledge of potential referral routes for students with complex or specialist needs you will support and lead the development of a range of supportive activities that will enable students to thrive and be able to engage with their studies and university experience.

Additionally you’ll have an:

• Excellent understanding of safeguarding and risk management processes.
• Ability to think creatively and develop innovative solutions to challenges.
• Ability to communicate effectively with a wide range of audiences.
• Excellent inter-personal skills with the ability to develop effective working relationships with a wide range of stakeholders.
• Experience of leading and coordinating a team, including performance management.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 35 days, plus 12 bank holiday / concessionary days (pro rata if part time).
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership.
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Neil Davies on [email protected].

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

We use the person specification as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

Job Details

School/Unit
Student Services

Location
Llandaff Campus

Salary
£39,355 to £44,128 per annum

Permanent

Post Type
Full Time

Closing Date
Friday 15 August 2025

Reference
4127