Ignite Your Career with Partridge of Hampshire.
Are you ready to take your career to the next level with the largest BMW and MINI retailer in the UK? Where our people are just as important as our customers? Join Partridge of Hampshire, where passion meets precision and our team’s dedication fuels every drive forward.
Who We’re Looking For.
We’re on the hunt for a high-energy, people-focused professional to join our dynamic team in Chandlers Ford. If you thrive on delivering unforgettable customer experiences and are excited to work with a team as enthusiastic about BMW and MINI as you are, this is your opportunity to shine.
Why Partridge of Hampshire?
This isn’t just a job – it’s a chance to be part of a family-owned business that’s redefining the BMW and MINI experience across Hampshire. Led by Toby Partridge, whose three decades of experience with the BMW Group have established us as a regional powerhouse, our team consists of individual personalities who have passion for what they do.
Recognised as Corporate Retailer of The Year for 2024, the business has exciting plans to grow and create new opportunities for those who want to grow with us. We believe in giving back to our local community and are committed to supporting some important local causes.
What We Offer:
- Work with Iconic Brands: Join a team as passionate about BMW and MINI as you are!
- Growth-Oriented Culture: We value ambition and support your career development at every step.
- Family-Owned Values: Our close-knit team is inspired by a hands-on leader who leads by example.
- Best in class: We pride ourselves that every department is ranked within the Top 15% in the country.
- Celebrate success: We recognise our successes internally with tailored staff experiences.
What is the role?
An opportunity has arisen to join our Concierge team. The environment is busy and fast paced and we require candidates to be professional, smart and well-presented.
The Concierge team are our brand ambassadors, therefore a passion for cars, working with people, customer satisfaction and exceptional service is vital, as well as being proactive, calm and professional.
Role responsibilities – including but not limited to:
- Meeting and greeting customers in the showroom, building rapport, listening to and understanding their needs.
- Maintain tidiness of reception areas at all times.
- Manage visitor’s book and issue badges for all visitors.
- Administrative duties as required.
Who you need to be?
- Someone with excellent communication skills, to communicate credibly with our customers, colleagues and senior management
- Enjoy working in a fast-paced environment, recognising the individual responsibility of contributing to the performance and success of the team
- Ability to keep up to date with complex information, good analytical and problem-solving skills
- Good with administration, diary management and organisation
- Able to develop rapport and trust with customers and to resolve conflict situations calmly and reasonably
- Have a passion for customer service, be professional and well-presented with a process orientated approach
Your experience:
- You will have customer service experience
- A minimum of 5 GSCEs grade C and above, including Maths and English
- Excellent IT and administration skills
- We have a passion for the Brand, for people, processes and customer satisfaction
If you think you have got what it takes to join our busy and rapidly growing Concierge Team then please send your CV and covering letter.
Job Types: Full-time, Permanent
Pay: £28,571.40 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Work Location: In person
