Communications Executive

Salary: £28,800 - £37,425 (FTE)

Location: Cambridge with hybrid working

Contract: Fixed term at 0.8 FTE for the first 24 months, then permanent at 0.6 FTE

We're seeking an organised and proactive Communications Executive to join our Brand, Communications & Advocacy team within Cambridge International Education. This role is pivotal in supporting our Cambridge Associates and British Council exams officers worldwide, ensuring they can effectively support their schools and administer our qualifications.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

You'll be a key member of the Exams Officer Communications and Training Team, reporting to the Communications Manager – Exams Officers. You'll help shape and manage communications for one of our most important customer groups, working across the organisation to promote better understanding of the needs of exams officers.

Your work will ensure that our communications—both online and offline—are clear, timely, meaningful, and customer-focused. You'll contribute to planned, reactive, and crisis communications, and help improve the experience of Cambridge Associates administering our exams.

About you

You are an excellent communicator with experience reaching global audiences, ideally in the education sector. You have the confidence to build relationships and trust at senior levels, and the ability to manage complex communications across multiple channels. You understand the challenges of writing for a global audience where English is often a second language, and you're comfortable working both independently and collaboratively. You can interpret and simplify complex information from multiple sources, and ideally, you have some knowledge of exam administration and the pressures faced by exams officers.

We're looking for someone who:

• Has strong writing, editing, and proofreading skills
• Can manage time effectively and work well under pressure
• Is confident using Microsoft Office tools (Word, Excel, PowerPoint, Outlook)
• Brings a customer-focused, collaborative, and innovative mindset to their work

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being Sunday 7th September. Interviews are scheduled to take place on the week commencing Monday 22nd September.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Please note, Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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