Cloud Application Service Delivery Lead

Job Title: Cloud Application Service Delivery Lead

Location: Warton We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.

Salary: £54,793-£60,326 dependent upon skills and experience

What you’ll be doing:

• Support the delivery of a reliable and efficient service model for applications hosted on the Atlassian SaaS Cloud platform, developing and refining operational processes and procedures, building on established practices used for on-premise solutions like Jira and Confluence

• Help shape and implement a fit-for-purpose service model for the Air Atlassian Cloud, ensuring business requirements are identified and prioritised to align with strategic goals and complement existing operations

• Oversee the day-to-day running of the Air Atlassian Cloud solution, working collaboratively with internal teams, stakeholders, and third-party partners to maintain consistent, high-quality service

• Understand and manage the financial and resource considerations of the service, including budget oversight and identifying areas for improvement and opportunity

Your skills and experiences:

Essential:

• A solid understanding of cloud computing technologies, preferably with experience in non-public cloud environments

• Practical experience setting up new application services and, operational processes and practices

• A background in managing cloud-based application services, ideally with experience leading or mentoring teams in fast-paced environments

• A collaborative, solution-focused mindset — someone who enjoys solving problems and working with others to improve how things are done

Desirables:

• ITIL Qualification at foundation level

• Previous people management experience

Benefits:

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Air Atlassian team:

The Air Atlassian Team specialises in delivering expert support and services for the Atlassian toolset, including Jira, Jira Service Management, Confluence, Bitbucket, Bamboo, and Crowd. Our support and infrastructure teams ensure the smooth operation and continuous optimisation of these platforms, while our configuration and development team provides both standard and bespoke solutions tailored to specific business needs.

With a strong emphasis on improving productivity and collaboration, the Air Atlassian Team helps teams across the Air sector — and beyond — to unlock the full potential of Atlassian products, enabling robust, scalable, and efficient workflows.

Our vision is to transform the way teams work and collaborate. We aim to empower teams across the organisation by delivering innovative collaboration tools that promote seamless communication, boost productivity, and inspire success in everything they do.

We have worked hard to build a team where innovation thrives, collaboration is second nature, and customer value remains central to our mission. Our operating model is designed to empower individuals, leveraging their diverse talents and perspectives to nurture a culture of agility and continuous improvement that delivers meaningful outcomes for the business and continues to exceed the expectations of our customers.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 1st August 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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INFORMATION TECHNOLOGY

EXPERIENCED PROFESSIONALS