We are currently recruiting for Clinical administration team leader to join us on a 10 month fixed term contract. This is an exciting opportunity to join a 35 person dedicated team who work closely with patient records and consultants at the hospital.
The successful candidate will proactively contribute to the highest standards of patient administration through an effective clinical administrative service across the Health Records and Medical Secretariat teams, by supporting the Clinical Administration Manager whom this role reports into.
- We are seeking a candidate with a management qualification or similar experience deputising and helping lead a large team.
- Experience within healthcare would be desirable
- You must be results driven and determined with excellent team work and communication skills.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
- Working closely with the Clinical Administration Manager, provide leadership, guidance, instruction, and direction to the team through delivery of the agreed Clinical Administration objectives.
- Support the team by monitoring and scheduling work to meet timescales/requirements, as well as facilitating the department’s response to Patient Experience and Datix situations.
- Promote the highest standards of customer service through continuous process evaluations and improvements across Clinical Administration, reviewing ideas and proposals, escalating as appropriate.
- Undertake people management responsibilities by conducting 1:1s and absence management. . Attend huddles and meetings as required, escalating any issues or concerns to the Clinical Administration Manager.
- Act on own initiative to ensure tasks are managed effectively
Skills and experience required
- A management qualification or relevant experience
- Previous experience in a similar role
- Experience of working within healthcare and/or a basic understanding of medical terminology
- Results driven individual,
- Demonstrate high levels of determination and initiative
- Excellent communication skills
- Proven ability to co-ordinate and effectively prioritise conflicting priorities
- Experience of working collaboratively with fellow Managers
- Ability to work independently and within a team environment
- Excellent IT skills
Benefits include
- Competitive salaries
- 27 days Annual Leave plus Bank Holidays
- Defined contribution pension scheme with employer contribution up to 10%
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Free tea and coffee
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”
These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete our application form and submit with your CV attached
Please contact [email protected] if you have any queries or questions regarding the role or process.
Closing Date: 11th September
Please note this vacancy may close prior to the closing date without notice, If a sufficient number of applications are received
Claire Mansfield – Resourcing Officer will then be in touch to discuss further.
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital Trust, of the types of data we process about you. Please visit our Careers page to read our Privacy Notice
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