This is an office based role where patient contact will be on the phone/email/EPIC.
Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, adaptable, enthusiastic and dedicated, with excellent interpersonal and time management skills.
The position will offer the chance to work with Consultants and their clinical teams including Resident Doctors and Clinical Nurse Specialists.. The role is ideally suited to candidates with strong administrative experience and a positive approach to change.
Please note the below important information:
Location: This role is based in offices on-site at Frimley Park Hospital (in person, not hybrid)
Workspace: bright office shared with up to two other people
Sponsorship: We regret that we are unable to offer sponsorship for this role
Please contact with any questions you may have prior to applying.
- To provide an administrative service to the Department.
- To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
- Deal with Consultants requests for actioning urgent correspondence, medico-legal reports and any other appropriate adhoc correspondence requested in line with the Trusts policies and procedures.
- To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
- Answer queries from colleagues, GP’s and patients in a timely and professional manner.
- To ensure that secure systems are in place for the storage of all resources including computerised information.
- Scanning and uploading relevant patient medical documents into the Trust’s Electronic Patient Record system.
- Scanning and uploading relevant patient medical documents into the Trust's Electronic Patient Record system.
- To assist clinicians with sending letters using Epic where incomplete patient information e.g. address or where attachments need to be included.
- To ensure all phone calls are dealt with in a professional and timely manner
- To operate EPIC and other IT systems to fulfil the role/department requirements.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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To provide clinical administrative support to the Consultants, Nurses and their junior medical staff, ensuring that the Trust standards are adhered to in relation to all documentation and data input concerning patients and treatment.
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