The Client Care Administrator will support and assist the wider Client Care team to deliver successful small works projects & maintain long term relationships with our clients. In this role, you will be liaising with clients and contractors to schedule works, prepare budgets and administer requests. This is the entry role in our Client Care career pathway, which offers support and mentoring to facilitate building confidence and competency in project managing client requests and assist the wider business in resolution of defects. This role has the opportunity for progression on a pathway to running your own small works projects and independently managing client accounts.
Minimum Skills & Attributes:
- Strong administrative skills and ability to work with deadlines.
- Proficiency in using office software (e.g., Microsoft Office Suite, CRM systems).
- Ability to work under own initiative.
- Passion & enthusiasm
- Curiosity & a desire to learn.
- Strong problem solving approach, innovative thinking.
- Attention to detail & analytical skills.
- Good mathematical & Excel skills.
- Flexibility to adapt to changing priorities and client needs when required.
- Verbal & written communication skills.
- Ability to have challenging conversations and reach positive outcomes.
- Ability to identify internal & external stakeholders and build relationships.
- A Level (A-C) or equivalent in maths or science.
Salary: £24k-£26k subject to qualifications & relevant experience.
On a mission to Banish Boring Offices, Interaction believe everyone deserves a space in which they can thrive, so we (you) create those spaces and bring a client’s vision to life. You’ll create incredible spaces that actually work, and improve the lives and experiences of those who use them.
Based in Bath, our creative crew work on a range of commercial design and build projects, from bespoke office fit-outs to multi-million pound building refurbishments.
At Interaction we employ people based on their skills, experience and their attitude. Our Actioneers are positive, pragmatic, and optimistic, driven by our shared values of Collaboration, Commitment and Creativity.
We’re looking for people who can enthusiastically and passionately work with our clients and colleagues to deliver Perfection at Pace.
If that sounds like you – then we want to hear from you!
Interaction nurtures diversity through inclusive practices. We will consider all qualified applications for this position, regardless of their age, race, religion, gender identity, sexual orientation, disabilities or other characteristics.
