Claims Assessor

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

What will you bring?

We are looking for Claims Assessors to join us here at Unum. In this role you will play a key part in delivering financial security and support to individuals and families when they need it most.

We are looking for individuals with strong communication skills, empathy, and analytical mindsets. You will be provided with full training and ongoing support to help you succeed in the role.

In this position you will:

• Proactively manage and assess claims, applying medical knowledge and interpreting policy documentation.
• Communicate decisions clearly and empathetically, ensuring timely and accurate updates throughout the claims process.
• Collaborate as part of our Claims department and work autonomously.
• Deliver exceptional customer service and build strong relationships with clients and stakeholders.

Requirements:

• Be proactive, curious and a confident communicator via written and verbal communication.
• Ability to organise and manage work in a varied and fast-paced environment.
• Be an analytical and investigative thinker, spotting patterns and anomalies.

The ideal candidate will have a similar background in case management, insurance, banking or investigation work. Additionally, similar qualifications or experience in law, psychology, nursing or a related field have proved successful.

The successful Claims Assessor can expect:

• Full training
• Generous Bonus
• Pension scheme
• Life, medical and income Insurance
• Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion
• 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
• Salary sacrifice electric car scheme with free on site electric chargers.

From our experience, this position is commutable from Farnborough, down to Guildford or Horsham and across to Crawley and surrounding areas.

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Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

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