TO APPLY, PLEASE VISIT OUR WEBSITE: www.wiltshirecreative.co.uk/jobs
About the Role
Bar Staff play a key part supporting the Front of House operation at Salisbury Arts Centre and Salisbury Playhouse. Working alongside our Bar Supervisors, you will be part of the enthusiastic team delivering exceptional hospitality at both venues.
Shifts are evenings and weekends on a rota system. Due to the nature of a casual contract, shifts will vary due to show availability and audience numbers.
Please note we can only employ staff aged 18 or over due to the nature of the role.
Key ResponsibilitiesCustomer Service
- To meet, greet, direct and serve customers.
- To ensure the highest levels of customer service in the Bar areas, working with the Front of House Management team to deliver the complete customer experience to visitors.
- To be correctly attired upon duty (Wiltshire Creative branded top and smart black trousers).
- To be courteous and professional with colleagues and work to maintain a friendly and professional atmosphere.
Sales
- To handle and account for monies and receipts, including cash floats and till reconciliation.
- To monitor and replenish stock levels, ensuring rotation and to report any lock stock items to line management.
Housekeeping
- To ensure overall cleanliness of the bar and service area.
- To remove regularly all empty glasses, bottles, crockery and cutlery from the Front of House service areas if required and ensure Front of House areas are kept clean and tidy.
- To clean glasses and replenish to aid quick service before and after the interval.
Safety & Security
- To ensure you are aware of appropriate licensing regulations (and to enquire if unsure).
- To follow correct health and safety procedure and report issues to your line manager.
General
- To always act in the best interests of Wiltshire Creative.
- To take positive action to promote Equal Opportunities in all aspects of the work of Wiltshire Creative.
- To agree to abide by Wiltshire Creative's policies, as set out in the Staff Handbook.
- To maintain confidentiality in all areas relating to Wiltshire Creative.
- To maximise income and minimise expenditure wherever possible.
- To be flexible and to undertake any other reasonable duties as requested by Management.
About You
- A proven commitment to delivering high quality customer care with a flair for engaging with the public.
- Capable of working collaboratively within a team.
- Strong interpersonal and communications skills.
- Understanding and being aware of the profitability of the business.
- Availability to work evenings and weekends when scheduled.
- High standard of personal hygiene, presentation, and punctuality.
- Availability over busy periods such as Christmas and New Year.
- Previous experience in Front of House Bar service would be an advantage.
TO APPLY, PLEASE VISIT OUR WEBSITE: www.wiltshirecreative.co.uk/jobs
Job Types: Part-time, Zero hours contract
Pay: £12.21 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person