- Answering all incoming telephone enquiries.
- Processing new client referrals.
- Work alongside Team Leaders.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensure records are up to date.
- To work closely with Regional Manager.
- To participate in the on call rota.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
- Requirements
- Previous experience as a care co-ordinator is essential
- Self motivated and well organised
- Excellent communication skills
- Caring, sensitive and supportive to the needs of others
- Ability to use own initiative
- Positive attitude
- Ability to work under pressure
- Full driving license and access to a vehicle
- Flexible working approach
- Team work - covering care calls if field if required
Job Type: Full-time
Pay: £24,000.00-£26,000.00 per month
Benefits:
- Employee discount
- Free parking
- Health & wellbeing programme
- Referral programme
Work Location: In person
Expected start date: 01/10/2025
Report job
