Job summary
We are looking for an amazing administrator to join our small, cheery team providing superb, professional administration support to our clinicians and patients.
This is a busy and varied role where no two days are the same. You will get immense job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression.
Main duties of the job
Answering busy incoming phone lines, you will be speaking to patients, professionals, carers and colleagues, recording information on to client records and directing enquiries where needed. We'd like you to be confident and experienced in MS Office, including Outlook as you will process work from our shared inbox, creating and sending appointment letters, taking referrals, manage minutes and booking appointments and meeting rooms to keep our team and office running smoothly. There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Please see the Job Description and Person Specification on the following link which will provide further information on this role.
https://www.jobs.nhs.uk/candidate/jobadvert/C9369-25-0412
Person Specification
Qualifications
Essential
- RSA 3 Word Processing - or equivalent level of experience in practice. NVQ3 in administration - or equivalent level administrative knowledge and experience. GCSE English or equivalent. Evidence of continuing professional and personal development.
Desirable
- ECDL (European Computer Driving Licence) - or similar. Audio typing or Shorthand/Speedwriting - qualifications or experience.
Knowledge and Skills
Essential
- Accurate typing skills on MS Word.
Desirable
- Knowledge of healthcare, particularly an interest in the Mental Health and Learning Disability Sector.
Experience
Essential
- Previous experience of working within an administrative or secretarial team using MS Office including accurate typing on MS Word and using MS Outlook. Experience of dealing with confidential and complex information. Demonstrate good numeracy and literacy skills; attention to detail. Excellent organisational skills and ability to prioritise workload and adapt to change when required.
Desirable
- Ability to take accurate formal and informal minutes.
Job Type: Part-time
Pay: £24,625.00-£25,674.00 per year
Expected hours: 22.5 per week
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- Sick pay
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
Application deadline: 15/06/2025
Reference ID: C9369-25-0412
