This role involves administering the operational support processes of our accountancy practice in Exeter. You'll need excellent administrative skills to manage a variety of daily, weekly, and monthly tasks, ensuring the smooth running of our practice. With an office move on the horizon and significant growth planned, it's an exciting time to join our team.
Key Responsibilities
- Assist with onboarding and offboarding clients.
- Prepare and send client correspondence, including letters of engagement.
- Answer the telephone, screening and transferring calls.
- Provide occasional reception cover, where required.
- Support recruitment, including screening CVs and arranging interviews.
- Prepare all paperwork and setup for new starters and leavers, including supporting induction.
- Maintain accurate records of staff leave, including sickness and holiday.
- Support all staff training and CPD.
- Assist with the administration of staff benefits and payroll, advising the payroll team of monthly changes.
- Create HR correspondence as required and respond to ad hoc enquiries.
- Assist the Business Support Manager in all aspects of the operations of the firm.
Key Skills and Competencies
- Solid organisational skills and excellent attention to detail.
- Confident use of IT, including Microsoft Office.
- Ability to handle confidential information with discretion.
- Strong communication skills, including the ability to build relationships with colleagues and clients.
- Team player with a ‘can do’ attitude.
- Strong time management skills and the ability to work quickly and accurately to multiple, changing deadlines.
Qualifications & Experience
- Proven experience in an administrative role.
- A relevant qualification in business administration, HR, or a related field would be advantageous.
What we can offer
- Salary of £25,000, plus annual bonus
- 23 days’ annual leave, plus bank holidays
- One day of annual leave for birthdays
- Death in service cover
- Agile working
- Company pension scheme
- NHS top-up personal health cash plan
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Additional pay:
- Yearly bonus
Benefits:
- Company pension
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Exeter EX1: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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