Are you passionate about streamlining operations and driving meaningful change? We're looking for a Business Process Improvement Specialist to join our team and play a key role in enhancing the efficiency and effectiveness of our end-to-end business processes.
About the Role
In this dynamic role, you will:
- Review, improve, and redesign business processes to simplify operations, optimise efficiencies, and boost performance
- Map and evaluate existing processes to identify opportunities for faster, more cost-effective service delivery
- Collaborate with cross-functional teams to analyse data and gather evidence to support performance improvements
- Assess internal team structures and recommend enhancements to workload management and accountability
- Partner with systems development teams to drive automation of business-critical processes
- Develop and recommend SLAs and KPIs that support performance tracking and operational efficiency
- Provide essential support to line management and step in as needed to ensure business continuity
- Carry out additional responsibilities as required in line with the role
About You
We're looking for someone who brings:
- Degree qualified or equivalent
- PRINCE2 qualified or equivalent
- Experience using Lean and/or Six Sigma methodologies
- A strong operational and process-driven mindset with a continuous improvement ethos
- Demonstrated experience in delivering both major and incremental business improvements
- Effective collaboration skills, both within immediate teams and across wider departments
- Creative problem-solving capabilities, with good judgment and a proactive approach to decision-making.
What We Offer
We believe in rewarding our team and supporting your success with a great range of benefits, including:
- Hybrid working model
- Life insurance scheme (4x annual salary)
- Private healthcare
- Pension scheme
- Generous employee referral programme
- 25 days holiday plus bank holidays
- Free on-site parking
- Access to a wide range of health, lifestyle, and financial wellbeing benefits, including 24/7 online GP access
Location: Hybrid (Office/Home-Based)
Job Type: Full-Time | Permanent
Job Type: Full-Time | Permanent
Ready to Apply?
Were reviewing applications on a rolling basis, so we encourage early submissions.
Please note: You must have valid authorisation to work in the United Kingdom, as we are unable to offer sponsorship for this position.
No agencies, please.
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