Job Overview
We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team. Our shop is unique in offering low cost essential items plus further social supprt to Harlow people in hardship.
We achieve this through picking up short life fresh items, bulk buying and selling at low profit, operating a no-frills shop in premises donated to us at little cost, and using volunteers as part of our workforce.
This is a job for someone who finds that idea exciting, and can relate to people from all backgrounds without prejudice.
Responsibilities
- Greet customers warmly and provide assistance in a friendly manner.
- Maintain an organised and visually appealing sales floor through working alongside volunteers who will sometimes need your direction and support.
- Demonstrate strong communication skills to understand customer needs and provide guidance on services.
- Handle transactions accurately using basic maths skills for cash handling.
- Manage time efficiently to ensure all tasks are completed within the working hours.
- Support customers who may have learning or language difficulties.
- Engage in upselling techniques to enhance customer purchases and improve overall sales performance.
- Collaborate with team members to achieve goals and maintain high standards of customer service.
Experience
- Previous experience in retail and customer service is preferred.
- Strong organisational skills to maintain an orderly environment.
- Experience of managing volunteers or work in the voluntary sector a bonus.
Come and See
- This is an unusal project in the former Wilko shop in the Harvey Centre.
- We currently open 10 - 2 pm but will soon extend opening hours from 9.30 - 3.30
- We advise you to drop by and see the project (anyone can shop with us) before you apply.
Job Types: Part-time, Temporary
Contract length: 3 months
Pay: £21,294.00 per year
Expected hours: 32.5 per week
Application question(s):
- How would you score your ability to work with all kinds of people... from those with learning or social difficulties, to those new to this country, or those who can't comunicate too well. In marks from 0 - 10?
- Are you physically able to carry goods or move items of up to 10 Kg?
Language:
- fluent English (required)
Work Location: In person
Reference ID: Temporary Bounty Club Retail Assistant
Expected start date: 01/09/2025
