- Business: emap
- Brand: Property Week
- Base Location: Croydon, London – Hybrid
- Employment Type: Full-time, Permanent
- Salary: £25,000 + 20% Bonus
About our company and the brand:
emap is a progressive B2B media, content, events, subscription and networking business. We connect influential people and organisations with a high-value network of decision-makers, data and ideas through our industry-leading B2B portfolio of brands.
Property Week is the leading news magazine in the UK commercial and residential property sector.
Overall Purpose of the Role:
Our Client Solutions team offers a range of bespoke solutions. With our market-leading print, live, and digital platforms, we offer unique access to key decision makers in the property industry. As the Client Solutions Executive your role is key to the successful execution of our Client Solutions project portfolio by supporting the Head of Client Solutions in delivering a range of bespoke projects including sponsored content, videos, podcasts, webinars, surveys, think tanks, roundtables and panel events and other invite-only client events held at some of the property sector’s largest networking conferences.
You will be a collaborative team player working in an incredibly fast-paced and dynamic environment and be able to build relationships with our busy internal teams and provide excellent customer service to our clients.
You will help manage a large, varied workload and will need great project management skills, have a keen eye for detail, enjoy managing data and possess excellent communication skills (both written and verbal). This role would be suitable for someone who is quick to learn and progress within the organisation.
Key responsibilities:
- Assisting in the end-to-end operational aspects of bespoke events and sponsored features from concept to delivery
- Working collaboratively with the busy editorial, digital, web, social media and marketing teams to help promote and maximise awareness of projects
- Managing internal activity schedules and updating internal and external stakeholders on project status
- Compiling and sending regular communications to clients, speakers, interviewees and guests before and after projects
- Arranging sponsored interviews with clients
- Researching venues in London and key cities
- Liaising with venues and caterers throughout the event delivery process
- Assisting with post-event client reports and feedback
- Attending events
Skills and experience:
Essential:
- Administration and/or project management skills
- Works well to fast and moving deadlines
- Experience of customer service
- Attention to detail
- Ability to work in a fast-paced environment
- Demonstrate professional and clear communication skills, both verbal and written
- Sound knowledge of Excel, Word, and PowerPoint
- Excellent copy checking skills
- Being agile and adaptable
- Ability to quickly learn new software packages
- Friendly and professional client-facing manner
Desirable:
- Experience of or deep interest in social media engagement and ways in which to grow audiences
- Experience of liaising with stakeholders and of building customer relationships
- Experience of working in project or event management in a B2B or customer-facing role
- A knowledge of/and interest in the property industry would be a major advantage for this role
- Experience of Microsoft Teams and a PO management system e.g. NetSuite
- Knowledge of Canva would be a bonus
Core Competencies and Personal Attributes:
- A driven individual with excellent planning and organisational skills
- Ability to multi-task and prioritise workload effectively
- Creative thinker and problem solver
- Excellent punctuality and time management
- Ability to work well under pressure in a fast-paced environment while effectively keeping to tight and moving deadlines
- The ability to manage multiple projects, simultaneously, whilst also maintaining a high level of detail throughout
- A team player, but secure working independently and on own initiative
- Represent the brand and business as a positive ambassador, whilst onsite, at events and in all external communications
- Practical, resourceful and results oriented
- Self-reliant, but knows when to ask for guidance, assistance and advice and when to escalate issues
- Hard-working and professional with high standards
- Creativity and ability to introduce/implement new ideas
- Being agile and adaptable to the ever-changing media landscape
What we offer
Learning & Development:
At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.
Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.
To support our employees’ career development, we have designed specialized programs, as well as other stand-alone role-specific and generic courses, under the emap academy.
Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.
- 25 days of annual leave, with the option to buy or sell additional days
- One additional day of leave per year- Celebration Day
- Health plan
- Life assurance
- Private virtual GP access
- Seasonal flu jabs available at the office
- Continuous learning & development opportunities
- In-house Excellence Awards and other innovation projects
- Cycle-to-work scheme
- Discounted gym memberships
- Retail discount vouchers
- Rail season ticket loans
- Pension scheme
- One paid volunteer day per year
- Annual Summer & Winter Celebrations
- Work from home during August
- Income protection and more
Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.
Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.
How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.
Job Types: Full-time, Permanent
Pay: £25,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Additional leave
- Company events
- Cycle to work scheme
- Free flu jabs
- Free parking
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Croydon CR0: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have previous experience working on events? Tell us briefly about it?
- What's your experience in marketing?
- Why do you want this job?
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Croydon CR0
Reference ID: EMERALD/JK
