Company Description
Our STARS deliver a consistently high-end, comprehensive, and discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer’s people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment.
We combine best in class service, impeccable administrative duties with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Learn more about the Security Trained Assistance and Reception Services (STARS) Programme here: https://www.securitas.uk.com/services/on-site/stars/
Job Description
Be the Calm in the Centre of it All — Join Us as an SAI Specialist
Are you ready to play a pivotal role at the heart of a prestigious client environment? We’re looking for someone who thrives on precision, professionalism, and purpose — someone who can deliver exceptional service while safeguarding people, property, and information with integrity.
In this key position, you’ll be the trusted go-to for all Site Accountability and Improvement (SAI) -related enquiries, ensuring everything runs like clockwork. Your attention to detail, calm presence, and commitment to excellence will shape a safe, seamless, and client-focused experience every single day.
More than a job — this is your opportunity to represent both a world-class client and the Securitas brand with pride, confidence, and credibility. If you’re driven, discreet, and passionate about creating secure environments where people and businesses can thrive — we want to hear from you.
- Mon - Fri (Days)
- 42 hours per week
- £14.80 per hour
- Please note: Occasional night shift cover may be required to support the team during periods of holiday or absence.
Responsibilities
The STARS SAI Officer is a frontline representative of the SAI Team, ensuring tasks are completed accurately and professionally to support a safe and seamless experience for all stakeholders.
- Take ownership of access-related responsibilities, ensuring all tasks are completed accurately and in line with compliance standards.
- Maintain effective communication with internal teams, contractors, and clients to support service continuity and a positive user experience.
- Carry out inventory checks and asset inspections with diligence, supporting the integrity of the SAI system through structured processes.
- Monitor and maintain accurate data records relating to access permissions, inventory usage, and service delivery.
- Uphold the confidentiality, accuracy, and professional standards expected of a trusted access control function.
- Uphold the values of Securitas by engaging stakeholders with integrity, helpfulness and vigilance.
- Support continuous improvement by sharing feedback, highlighting risks and demonstrating a commitment to learning.
- Any other duties as directed by the STARS SAI Manager.
Qualifications
- Minimum of 1 years’ experience in an operational, coordination, or administrative role within a structured, compliance-led, or security-conscious environment.
- Demonstrates an understanding of the importance of secure procedures, data protection, and access control protocols.
- Proven ability to follow structured processes with consistency and attention to detail.
- Confident communicator with experience working collaboratively across departments or with external stakeholders.
- Proficient in Microsoft Office and capable of working across multiple digital platforms and systems.
- Demonstrates a high level of discretion, professionalism and integrity when handling sensitive information.
- Capable of prioritising and managing workload independently in a dynamic setting.
- Holds or is willing to obtain a valid SIA licence.
Competencies
- Takes Ownership – accountable for quality and delivery of personal duties
- Delivers Sustainable Results – consistently meets service expectations
- Expects Excellence – maintains high standards in every task
- Is Respectful – interacts professionally with all stakeholders
- Communicates Effectively – shares information clearly and timely
- Learns Continuously – open to change and procedural updates
- Supports Development – contributes to team knowledge through accuracy and diligence
Essential
- Demonstrated ability to work reliably and accurately
- Clear and confident communication skills
- Maintains confidentiality and professional conduct
- Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment
- Proven ability to follow structured processes
- Ability to obtain National Security Clearance
- Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only). Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship.
- Right to work in the UK
- Minimum 5-year checkable work/education background
Additional Information
Company Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH and SIA
- Leadership Development programs both local and global
It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas UK?
At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect, transparency, and collaboration.
- Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks – Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
- Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
- Health & Well-being Programs – Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click ‘I'm Interested' and start your career with Securitas UK today!
