Dakota Hotel based in Newcastle are seeking an outgoing individual with waiting experience for the role of Bar Waiter / Waitress to deliver exceptional service to our guests. Working predominantly evening shifts, this role is ideal for individuals who may have day-time commitments.
We are a brand-new, stylish hotel, ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suites. Dakota Newcastle hosts our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.
CONTRACT AND PAY RATE
Earnings are up to £13.21 per hour, paid weekly, equating to a minimum guaranteed gross annual salary of £24,497 (inclusive of the anticipated tronc payment).
The role is a fixed term contract which concludes on 28th September 2025 (inclusive), offering 30 hours per week, working 5 days out of 7 per week. This role will include working weekends.
PRIMARY ROLE RESPONSIBILITIES
- Working within the Bar, provide table service, taking guest orders, and running trays of food and drinks to guest tables.
- Provide the highest levels of guest service, offering personalised drinks recommendations and making genuine conversation to get to know our guests.
- Work closely with the Restaurant and Reception team to ensure the effective flow of communication.
- To have a comprehensive knowledge of food and beverage menu options to be able to offer guests recommendations, including understanding the allergens present.
BENEFITS
In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:
- Special discounts on stays and dining at any Dakota
- Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
- Support from our inhouse Mental Health Champions
- Additional holiday day on the first anniversary of your employment
- Family-friendly flexible working options
- Meals on duty and uniforming
- Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
- Accredited, certified compliance training given on employment
- Access to a suite of external, certified resources via our Learning Management System
- Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
- Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships
ABOUT DAKOTA HOTELS
Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.
Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.
As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.
Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle
APPLICANT REQUIREMENTS
The successful applicant will have/be:
- At least 1 year working experience, ideally in a hospitality environment.
- Having previous waiting or coffee shop experience is strongly preferred.
- Be an outgoing personality with effective communication skills.
- Ability to work at pace and be physically active for the duration of your shift.
- Willing and able to pour, serve and sell alcohol.
- An enthusiastic individual who will promote our culture of positivity.
- Be task oriented with a great pride for the work they do and attention to detail.
- Flexible with shift patterns and available around the needs of our business.
- Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.
APPLY
Please send us your up to date CV.
Visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!
For more information on our luxury hotel, please visit our:
- Website
- Dakota Hotels Instagram
- Dakota Newcastle Facebook
