Role: Apprentice HR Shared Services Assistant
Salary: £9.18 an hour
Location: Council Hours
Hours: 37 hours a week
Closing Date: 07/09/2025
Contract Type: Temporary for up to 18 months
Derby City Council is looking for x2 Apprentice HR Shared Services Assistants to join our HR Shared Services team, which is a key support function within the organisation.
This Apprenticeship opportunity will give you varied practical experience and understanding of how our Payroll, Pensions & Benefits and Recruitment teams support the Council’s employees and the delivery of Council services.
The Apprenticeship is a temporary post and is expected to last up to 18 months during which you will undertake a HR Support Apprenticeship Level 3 qualification, with time made available for you to complete your studies.
Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.
What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:
- Flexible work/life balance scheme
- Continued professional development opportunities & career conversations
- 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
- Local Government Pension Scheme
- Team Derby Rewards – retail and leisure discounts
- Tusker Car Benefit Scheme
- Cycle2Work Scheme & free cycle training
- Employee Assistance Programmes & Support
- Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
- Support for colleagues who are carers
The Opportunity
In the role of Apprentice HR Shared Services Assistant , here’s an example of what you’ll be doing to make an impact:
- Working in the Payroll, Pensions & Benefits and Recruitment teams to answer telephone and email queries from members of the public and Council colleagues
- Updating Council systems to ensure data is processed and maintained accurately
- Writing and sending correspondence and processing paper documents such as post received and payslips
- Checking and cleansing data within Council systems
- Monitoring team mailboxes and distributing to colleagues
- Running and issuing reports taken from the system
To be successful in this role, you’ll ideally have...
- A basic knowledge of HR Shared Services including Payroll, Pensions & Benefits and Recruitment
- Ability to interpret and input data accurately
- IT skills – such as using Microsoft based packages
- GCSE Maths and English – Grade C or equivalent
- Experience of providing administrative support previously is desirable but not essential, as is customer service gained through handling telephone and email queries
Next Steps
If you would like to apply for this vacancy, please submit an application via theDerby City Council website.
The closing date for this vacancy is at midnight on 7 September 2025. Any applications received after the closing date will not be accepted.
Interviews will be held on 16 and 17 September 2025 at the Council House, Derby
Important Information
Links to the full Job Description and Person Specification are below.
All employees will normally be appointed to the minimum of the grade for the job.
Before you complete your application, please read our guidance on filling in your application form.
Remember to align your personal statement to the essential criteria in the Person Specification.
Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected]. https://www.derby.gov.uk/signing-service/
