Administrator – Barnstaple

We currently have an exciting opportunity for an administrator to join our Head Office in Barnstaple.

Roles & Responsibilities:

• Create electronic job folders, following specific templates and ensuring all applicable data is stored correctly.
• Input records and product information into bespoke software systems.
• Assist in completing the Supplier Monitoring Form
• Ensure all FurnitureWorks supplier documentation (e.g., insurance and Assessment Forms) is kept up to date and relevant on required systems.
• Support the onboarding of new suppliers and customers.
• Attend and minute various meetings.
• Manage electronic file archiving and organisation.
• Report any furniture defects or shortages to suppliers.
• Raise non-conformance reports as required, and close out within timely manner.
• Support general office housekeeping and hospitality tasks.
• Collate data for delivery and incoming inspections, and maintain related reports.
• Send and collate customer satisfaction feedback for each project.
• Send out weekly warehouse incoming goods lists to relevant personnel.
• Assist in preparing invoicing documentation for submission to the accounts department.
• Interact with internal and external customers professionally via telephone, email, and in person.
• Check and file supplier order acknowledgements upon receipt.
• Request and maintain an up to date record of supplier brochures.
• Notify customers of incoming deliveries.
• Ensure all goods are booked into the relevant warehouse at least 48 hours before job commencement.
• Process orders and update supply chain records accordingly.
• Prepare project documentation as required.
• Obtain quotations and raise purchase orders as necessary.

Requirements:

• Strong organisational skills
• Excellent attention to detail
• Ability to plan your own workload, use initiative, and meet deadlines
• Ability to manage pressure and handle conflicting demands
• Effective oral and written communication skills
• Discretion and respect for confidentiality
• Able to work independently or as part of a team
• Full driving licence or access to reliable transport to/from work
• Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Willingness and ability to learn and use bespoke software
• Previous administrative experience
• A qualification in administration is desirable but not essential

Other:

• Monday-Friday (full time or part time applicants will be considered – minimum of 20 hours per week)
• Additional Leave for Length of Service
• Your birthday off, on us!
• Employee Assistance Programme
• Cycle to work and Car Benefit scheme
• Application deadline Friday 30th May – Interviews to be carried out w/c 2nd June.

TCi is an Armed Forces Covenant registered and Disability Confident Committed Employer. Applicants who declare they have a disability or have previously served with the Armed Forces, and meet the minimum requirements for the job, will automatically be invited for an interview.